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Thanks for the reply. I was doing the firmware updates from my desk away from the eBay box. The phones say "NOT LICENSED" since I upgraded them to firmware 12. I'm currently downgrading them to firmware 11. So, the upgrade license is what's holding me back from upgrading the firmware 9 box...

Good morning all, For the past couple of years I've been struggling with my company's current Avaya IP Office 500 V2 phone system with a bug that it seems to have with the "voicemail to eMail" feature. It's supposed to work, but it isn't, until the box is rebooted (sometimes). My box is...

I didn't see Manager Suites downloads for those versions, the one newest one for version 9.0 was 9.0.9.0.995. Those only seem like supporting documents for those versions.

Just following up with this post... I dug around online and found this website which has really helped me along quite a lot so far. I downloaded a lot of versions of the IP Office software to see which is the newest that supports my modules for the software update, yet be able to get me to...

Thank you, I'll check into that. I've had to replace a couple of the modules in the past for a bad port. I'll see what I have installed in there right now and see if they can be replaced with a more modern equivalent of it.

Hello, I am also in need of a download from the Avaya website but can't get in without an account number inputted when registering. My company purchased our phone system back in 2013 and the reseller we bought it from went under. I have no idea what the account number is that was used. I...