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Hi, We have an IP Office 500 with a couple of softphone licenses. Everything works as it should using the IP Office Phone manager software on a PC. Its quite an old unit running an old version of the software (4.2 (17)) While it works, the PhoneManager software is absolutely awful (IMHO)...

I am indeed in the UK. I have my "source of transfer" set to $CID on my transfer object, but it doesnt make any difference. Is there something else I should be trying? I sadly dont have any control over our upstream provider for outbound calls - its a private PBX running in a hosted building...

Cheers for the reply. Dont have a twinning licence though ;o(

Hi there, I have a call flow setup using VM Pro with an IPOffice 500 as follows: <External Call to office> -> <Is working week> -> Yes -> Transfer to internal hunt group -> No -> Transfer to external mobile phone. All that works just fine. But what I would like to have happen is the number...

Ive checked them all - even with just one phone connected to the IP office it still does the same thing ;o(

Hi The system was using DHCP when the problem first started occurring but I have since switched it all to static. Its a pretty old installation but rebooted frequently. It was working fine and in the spirit of if it aint broke, dont fix it, i havent upgraded it for some time.

Its a V1 System software is currently 4.2(17) but Im going to try an upgrade tonight. Oddly enough it seems to "last" longer when there is no voicemail server connected - although still eventually goes down - but its after hours rather than minutes. Bin?? ;o) Thanks

Hi there, We have a small (~20) phone deployment of an IP office 500 that has been working fine up until a few weeks ago. Now, at what would seem random intervals, each of the phones sometimes switches to "Discover" and any active call on them will drop. It takes anything up to 10 minutes for...