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12:51:01 9284037mS CMCallEvt: 0000000000000000 0.1274.0 -1 TargetingEP: StateChange: END=X CMCSOffering->CMCSDelete 12:51:01 9284037mS CMCallEvt: 0000000000000000 0.1274.0 -1 BaseEP: DELETE CMEndpoint f162dcf4 TOTAL NOW=2 CALL_LIST=1 12:51:01 9284039mS H323Evt: SESS 2b...

Thanks for the reply. ARS table: Code: 0N; Feature: Dial Telephone: 0N"@(sbc fqdn/sbc hostname)" Line Group: 100 Please see below trace: SIP/2.0 100 Trying Via: SIP/2.0/TCP 192.168.5.130:50410;branch=z9hG4bK22_af7f10305422a688b7986_I2080 From...

Hello! Anyone here tried to setup SIP line using Telkom? I am confused as they are saying it is a cloud based. Lan cable from network switch is connected to the LAN1 and no cable is connected to Lan2(wan). There's no issue on incomings however we cannot make outgoing call with waiting for line...

We have a server edition, and the users on the expansion server is required to enter a code before making an outgoing call. We would like to remove this requirement. The "Force Account Code" option has already been disabled in the Telephony Supervisor settings, as well as in shortcodes and ARS...

Hi, We have issues on our VMpro for some reasons, it stops recording calls. It was working fine before then suddenly it stops. I set the call recoding type to mandatory to see if call are recorded but no luck. The version is: Avaya IP Office Version 11.1.3. VMpro server is on Linux App.

I receive error saying incompatible after 5 rings on the SAA when trying to call the fax number

Thanks Shaun, Any additional configuration like how to route the incoming of the DID fax number to use the analogue phone port?

Hi, We have a SIP line and one of the DID can be used as FAX number. Can you please assist me for any configuration steps and if additional hardware is needed in the IP office 500V2 side other than the fax machine? Thanks

I finally get it working, thanks for the support

Thanks LamaSherpa, Actually I just need a simple call flow with a pincode to enter before the call is transferred. I don't need a multiple pin with multiple transfer. Is there any other steps I can follow?

I followed the steps mentioned on the thread but it doesn't work from my side. Am I missing something?

Hi, I am trying to setup a pincode to enter before the call is transferred, is this possible in vmpro? I tried to follow this thread but I cannot get it working https://www.tek-tips.com/threads/pin-code-for-call-routing.1794159/ Any other input please?

Yes IP route is setup for Lan2. 15:53:51 9979409mS SIP Rx: UDP 10.200.7.157:5060 -> 10.170.68.202:5060 OPTIONS sip:10.170.68.202:5060 SIP/2.0 Via: SIP/2.0/UDP...

Thanks for the reply @derfloh There's no firewall between ISP and the PBX. The setup is: Fibercable -> STC SBC ONT port 3 -Cat6-> to Avaya IPO PBX port lan2.

Hi Is there anyone experienced to setup SIP line using STC ISP? STC provided the details but very limited support. I can see the SIP line is registered but for some reason incoming and outgoing call doesn't work. The incoming call doesn't even landed to the SSA.

I observe when I open the system status, it says "You already have a System Status session to this Control Unit". If I click "Disconnect existing session", the IPO restarts.

Thanks MrFoof, I did the search before opening this thread and saw the link you mentioned. I just hoping there's a fix other that upgrade to 11.1.2.4. Anyways the upgrade work has been scheduled.

Anyone experienced the TLB error and IPO v2 restarting? Termination Cause: <TLB Data Load Error> addr=000001e0 d=5 pc=f07b1a68 stack=f51effc4 f15c324c f152bfa0 f07afd4c f07b386c IPO version - 11.1.1.0.0 build 209 essential edition, SIP line.

Am I missing something in ARS as I cannot use or dial international number starting with +. No issue when changing the + into 00. We are on Avaya IP office essential edition R11.1. Trunkline is PRI.

We captured wireshark trace on the PC running ACW, also captured monitor trace. In Wireshark, there is only 1 way RTP which is audio stream from IPO to ACW. The audio stream is actually from the Service Provider. In monitor trace, I also don't see a key pressed sent from ACW client.