Whenever we call 911, we want to have a dedicated caller id number. How can I do it ? Currently when we call 911, 911 will see individual caller ID phone numbers, we want to have it a unique caller id. How can we do it ?
Hi
I have a question on bridge appearance, I have setup an extension with 5 bridge appearance as below to multiple users, Users complaining that they are only able to handle 3 simultaneous calls, how can I make it 5 ?
brdg-app B: 1 E:25638
brdg-app B: 2 E:25638
brdg-app B: 3 E:25638...
I am looking for something different, when I pick up desk phone phone, that phone should automatically dial to a VDN or extension. How can this setup is possible
Hello,
I would like to set up an emergency phone on Avaya CM, when ever phone is picked instead of dialer tone, it should play an announcement and route to an extension. How can it be possible in Avaya CM using IP phone. Please advise
Hi all,
We have a floor, we have group of extensions up phones which are configured on Avaya CM. Suddenly people are unable to page any announcements over the loudspeaker from Avaya phones.
Please let me know what needs to be checked and how to troubleshoot.
Hello,
I have an issue, if I dial the number directly it’s working and if I am routing a number via VDN, it’s not working and I get an error “denial event 1183”
Hello,
I have a VDN which routes to external number via vector step. At this time we are passing the caller id, they are seeing customers caller ID, my question is instead of caller ID we want to have a Tollfreenumber as caller ID. How can we block and edit the caller id
Hi,
I have a VDN and that route to a cell phone via vector step *route to. My question is in Pbx can we block the ANI of calling party who is calling the VDN?
Hello,
I have non-DIDs assigned to few users,
1000890
1000803
The issue is when they dial any tfn’s from 1000803 it is giving a busy signal. But when it is dialed from 1000890 it is working. Both the stations are setup as same. COR, COS, TN everything are same. Not sure what is the issue ?
Greetings,
Need a solution, I have a number #5325 which is a hotline handled by 4 people, and that number #5325 is setup as station, and that station is added as bridge appearance to 4 other stations. So if someone dials #5325, it rings on all the 4 stations. Now customer A dialed #5325, one...
Hello,
I have DID VDN ‘A’ setup in CM, it has a call flow and options to transfer to external number B.
When I dial the VDN A, choose options it routes properly to external number B without any issues.
But, I have an other external number C, which is having call forwarding to DID VDN ‘A’...
Hello,
I have installed my Avaya one x agent application on my desktop, after installation as soon as I open Avaya one x application it freeze at welcome screen it down not allow me to click on anything and screen freezes. I did an uninstall and reinstall but having the same issue. Any suggestions?
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