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  1. GriffinArnold

    Mobile Twinning Issues

    I will take a look at those things thanks! And yes I am not a telecom engineer, I'm a server/desktop/network guy who also happens to have the distinct joy of doing telecom too. Do you like all my hats?
  2. GriffinArnold

    Mobile Twinning Issues

    Do you want a new customer lol. We are a Texas company.
  3. GriffinArnold

    Mobile Twinning Issues

    I will try to run a trace then. Thought the customer call report log doesn't seem to be installed. Is there a way to bring this up on the server it is installed on?
  4. GriffinArnold

    Mobile Twinning Issues

    Right I understand how it is supposed to work. I'm saying that instead of working like it is supposed to the system is acting as if I have forward on no answer set up. It should ring twice on the desk phone and then begin ringing the cell phone as well. Instead it rings twice and then the...
  5. GriffinArnold

    Mobile Twinning Issues

    Actually on mine it immediately pushed the call to mobile and never rang the deskphone when I set it to 0. The twinning function seems to be acting like a forward on no answer but that function is not enabled for the users individually.
  6. GriffinArnold

    Mobile Twinning Issues

    Could it be a system-wide setting that causes the issue? I can't imagine it would be an individual user basis if it happens to everyone in the company.
  7. GriffinArnold

    Mobile Twinning Issues

    It is a PRI
  8. GriffinArnold

    Mobile Twinning Issues

    Forward on no answer is unchecked. There is nothing under that tab at all.
  9. GriffinArnold

    Mobile Twinning Issues

    But if I set it to 0 it just automatically transfers the call to mobile without ringing the deskphone.
  10. GriffinArnold

    Mobile Twinning Issues

    The problem with the vendor is they keep claiming that AT&T is the problem even on multiple different issues. The deskphone rings twice and then transfers the call completely to the cellphone. This is done flawlessly, but they should both ring at the same time. We have mobile dial delay set...
  11. GriffinArnold

    Mobile Twinning Issues

    Hey everyone, I am the "avaya admin" here at work, and after our Avaya vendor made some changes our mobile twinning is all jacked up. I have two main issues currently. Number 1: I have several users whose mobile twinning no longer works, but most users are unaffected. I have enabled twinning...

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