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  1. Frank_And_Beans

    InMail # Key usage to return to main menu.

    I apologize for the horrendous verbiage above but I lack the terminology to articulate this feature. Basically at one site I manage, when reaching a user's mailbox, pressing # returns you to the root of the auto attendant. At another site, this does gives a "that is an invalid entry". I've tried...
  2. Frank_And_Beans

    SV9100 New IP Phone | DT900

    15-30:53... That was the last issue. Setting that to Yes, fixed the GB license issue. Hope this helps someone!
  3. Frank_And_Beans

    SV9100 New IP Phone | DT900

    Hello all, A update and a new problem. After all the steps above didn't work, I went back to PC Pro. On the filters page > IP Phone List, Port 59 was listed so I selected it. That still didn't resolve it so I then programmed the phone itself: SIP Extension, SIP Server, SIP Port. After the...
  4. Frank_And_Beans

    SV9100 New IP Phone | DT900

    This may be a stupid guess, but the last programming done by the vendor was an SLT configuration to allow our PBX to make calls on behalf of our Valcom lockdown system. The technician installed a dialer that integrates Valcom with the PBX to make a call to first responders when a specific Valcom...
  5. Frank_And_Beans

    SV9100 New IP Phone | DT900

    Hello, Ran into a strange issue setting up a new phone. I installed the license first. Then I used the first available extension and added the 4-digit extension number in 11-02. I checked 15-05 after to make sure the mac was blank for that extension and it was. After powering up the phone, I got...
  6. Frank_And_Beans

    SV9100 audio output to PA system (Valcom)

    Hi Gents, sorry for the delayed response. I was traveling for work and not following my emails. OldNECguy, 14-01-02 worked to increase it. Unfortunately we hit the max (57). Are there any other ways to increase it beyond 14-01-02 for the trunk? CoralTech, I wasn't part of the...
  7. Frank_And_Beans

    SV9100 audio output to PA system (Valcom)

    Hello, As mentioned, we have an SV9100 and it is connected to our Valcom PA system. The Valcom system is for bells, events, announcements, etc. It works great but we noticed that the volume level when paging from the SV9100 system/NEC handsets that the volume is much lower than the bells and...
  8. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hello All. I'm revisiting this. We had several power outages over the weekend and some of our configuration was corrupted and the issue has started back up. I don't know if that is coincidental or directly related. We did also upgrade our ISP to a faster speed, different IP block but I'm not...
  9. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi SomeGuyOnANet, I never was able to get my SIP trunks to use the Static IP registration. No matter what I've tried and worked with our vendors. The closest I got was I could receive incoming calls and Edge could see the trunks up. The problem was the PBX still was attempting to register the...
  10. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi OzzieGeorge, 10-29-15 = 3600 10-29-19 = Unchecked Should 10-29-19 be checked? Also, does BK Patel's suggestion about 84-14-08 relate to this issue or does that setting have a different purpose. Thank you all!
  11. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi BK Patel, In 10:33:01, the value is 3600 but in 84:14:08, the value is 1800. That is 30 minutes. I can try to test that but I need to do a bit of reading the exact purpose of this setting. Thank you for your assistance!!!
  12. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi Again, One other thing of note. I still struggle to see this being a Ubiquiti problem because of how the issue plays out. As I mentioned, the SV9100 will lose registration for 30 minutes. I've attached a photo of the System Alarm page showing the disconnect and reconnect precisely 30 minutes...
  13. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi CoralTech, I've worked with our Ubiquiti vendor but I can open a new case just to be sure. The Firewall has been setup SIP ALG disabled and the UDP settings (UDP Other and UDP Stream) have been set to 300 seconds. The SV9100 has had the registration duration set to 3600 seconds (MB...
  14. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi OzzieGeorge, I'm not all that savvy on this SV9100 so I appreciate your patience. As for a line key, in MB 15-07, I have assigned Function Keys 09-16 as "*01 - Trunk Key" = 1-8. I am assuming this is what you mean by a line key? I set my phone's buttons to each of the SIP trunks because when...
  15. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi OzzieGeorge, When you say, "at what point is the outgoing call blocked?", do you mean how far into entering digits does the system start making the busy signal? Apologies but my PBX terminology is atrocious. If so, it is as soon as the PBX attempts the call, then it is either the 4th or 7th...
  16. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hello BK Patel, Unfortunately no, this has not been resolved. I spoke with our NEC vendor yesterday and they insist there is nothing else to be configured on the PBX and that I need to work with the SIP provider but the SIP provider gives me the same story. Also, when I change all of these...
  17. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi CoralTech, our equipment is at the latest release. Is there an issue with NEC and Ubiquiti? I have the same equipment running at another site with a sv9100 and there are no issues. Much appreciated!
  18. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi Sunny, Sorry for the delay, I was out the past few days. 10-23 is blank. Not configured at all. I assume this is configured in 10-28, 10-29, and 10-36. I can check other locations if you like, just let me know what cmd to check. Thanks!
  19. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hello Sunny, That did not help. I'm able to receive calls and can transmit and receive audio but cannot call out when I turn off registration. The SIP provider said they do not see any traffic from the PBX as if it won't even attempt to send data until the SIP registration is completed/up. I'm...
  20. Frank_And_Beans

    SV9100 - SIP trunk disconnects/issues

    Hi Sunny_gill, 10-12-07 already has our WAN IP set. As for 10-36, I did untick that but I did not replace User ID, Authentication User ID, or Authentication Password. Which of those three fields are you suggesting I replace with our pilot number? Thank you! Frank

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