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  1. chrismec

    SV9100 One-Touch Character/Digit Limit of 24

    Thanks CoralTech, but 24 digit limit there too...
  2. chrismec

    SV9100 One-Touch Character/Digit Limit of 24

    Hi all, I have run into a situation where I need a one touch or speed dial or other way, to dial a 45+ long digit number. On the SV9100 there is a 24 character limit on most things it seems. Breaking the dial over two buttons is an option and works, but is not ideal. Is there anyway to chain...
  3. chrismec

    SV9100 Digital Extension Call Recording

    Awesome! Thank you very much. Ima check these out.
  4. chrismec

    SV9100 Digital Extension Call Recording

    Hello all, am looking for a stand alone call recording solution that is compatible with NEC digital phones. Not looking to record ip phones, only digital phones and maybe analog. NEC has a MyCalls Call Recorder but not sure how integrating that system is into the whole univerge universe. Am...
  5. chrismec

    SV9100 w/ CCIS - Access a trunk line at a different site?

    In our setup, there is no 11-05 listed in PCPro or Web. For 10-58, we do not use any IP phones, only digital mlt and slt, so not sure. It's a setting somewhere, when calling from the inmail auto-attendant, there is one way audio from the AA. When calling from an extension, there is no audio...
  6. chrismec

    SV9100 w/ CCIS - Access a trunk line at a different site?

    Thank you CoralTech, I looked into your suggestions (in addition to your suggestions on another similar post), and not having any luck yet. I've checked the following: 14-01-13 Trunk to Trunk Transfer for all trunks (was already set) 20-11-06 Unscreened Transfer (was already set) 20-11-14 Trunk...
  7. chrismec

    SV9100 - Make extension unavailable via auto attendant

    Accessing the inmail auto attendant internal to the system came up earlier in this thread, so thought I would add how to do that, since I originally didnt know. - If you do this in PCPro, use form view! - 10-42-01: Set the number of trunks you would like to assign as virtual trunks. Default is...
  8. chrismec

    SV9100 w/ CCIS - Access a trunk line at a different site?

    Ok, I think I have a good one. I set up a call forward on all calls from an extension to a trunk access code. This works locally no problem. I can call an extension, get dial tone and call outside numbers. The caller can hear the called and vice versa. On an MLT, this call is displayed as: Ext #...
  9. chrismec

    SV9100 - Make extension unavailable via auto attendant

    Thank you again CoralTech! I changed 47-13 Dialed Transfer on the appropriate key from UTRF to TRF and that took care of the problem. Anytime an extension is dialed that is out of the current cabinets number plan results in an "Invalid Entry" response. Thanks again!
  10. chrismec

    SV9100 - Make extension unavailable via auto attendant

    Each site is 1X00-1X99, with each X being a different remote site.
  11. chrismec

    SV9100 - Make extension unavailable via auto attendant

    CoralTech tech's suggestion worked like a charm. I'm on InMail for reference, and once I figured out that voicemail was in group 128, it was easy to setup. Now a new problem though. Auto attendants at remote CCIS cabinets can access those numbers that are excluded locally. It seems the block...
  12. chrismec

    SV9100 w/ CCIS - Access a trunk line at a different site?

    Hello all, we have several SV9100 system networked via CCIS. At each site, there is a piece of equipment that interfaces via trunk line, that needs to be accessible throughout the network. Preferably these individual trunk lines would be accessible via a regular extension number, but if that is...
  13. chrismec

    SV9100 - Make extension unavailable via auto attendant

    dept group of your vm? My apologies, I am very green on NEC. We have a single auto attendant which is handle by InMail from what I understand. Is there a way to make this work with this configuration?
  14. chrismec

    SV9100 - Make extension unavailable via auto attendant

    Thank you CoralTech. We are on INMAIL. So I guess the only option is to put those extensions into a different extension range and set inmail to not transfer in that range... Learning a new system is always fun : ) I've also just learned that you cannot dial the auto attendant from inside they...
  15. chrismec

    SV9100 - Make extension unavailable via auto attendant

    Hi all, is it possible to block some extensions from being accessible via the auto attendant? I want the users to be able to dial an extension if they know it, but there are some that they should not be able to dial. I would like to keep the extension that needs blocked in the same range of...
  16. chrismec

    SV9100 - 19" 6-Bay version or the 9.5" Plastic 3 bay with 3 bay expansion

    I found the MTBF information in the UNIVERGE SV9100 System Hardware Manual (version 12.1) page 2-41 (p.147). It actually shows the 6 bay chassis to be 6.49 years with the B & E chassis at 10 years. I'm glad you mentioned Netlink in this and the other post. I'm still waiting to hear back from the...
  17. chrismec

    SV9100 - 19" 6-Bay version or the 9.5" Plastic 3 bay with 3 bay expansion

    For most of our sites, a wall mounted system would be more appropriate anyway, where the old wall mounted system would be removed and replaced with a new wall mounted system. Chassis interchangeability would be essentially the same with the smaller ones, but I understand your point. An easily...
  18. chrismec

    SV9100 - 19" 6-Bay version or the 9.5" Plastic 3 bay with 3 bay expansion

    Hi all, we are soon to be getting an SV9100 system which will be installed across several sites. Most sites can fit within 6-bays, but some will require 8 or 9 bays. For the physical hardware there are a couple options, there is a 19" metal 6 bay chassis or you can combine a 9.5" plastic 3 bay...
  19. chrismec

    SV9100 Call Recording (non-voip system)

    For the extensions in our operations center, there will be way more internal calls to record than trunk side. I was thinking that was going to be a problem, especially on digital extensions, but thanks to ya'lls suggestions I see that usbcallrecord has a digital extension recorder that is...
  20. chrismec

    SV9100 Call Recording (non-voip system)

    Hi all, we are getting a non-voip SV9100 system installed soon and there may be a need in the future to have call recording on a few of the digital extensions. I believe the requirement would be to record all calls on these extensions, both internal and calls on external trunks. I see that NEC...

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