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  1. AngryDog81

    External calls not forwarding

    Is there a way to find that out? We have a main phone number, ie 01234 123000 and then I can dial 01234 123456 to get to his extn. I called his extn from mine and it forwarded the call to my mobile.
  2. AngryDog81

    External calls not forwarding

    I have just called the extn from my extn and the call forwarded. So it works if you do it internally, but it isn't passing on the external call.
  3. AngryDog81

    External calls not forwarding

    Thanks. I agree on the phone maintenance. I will need to speak to my manager about it as I feel it is something that we should have. 1) Just a direct call. I am calling the extn, ie 01234 123456 from my mobile. 2) I set the forward number to my extn and it did not forward. 3) I will have...
  4. AngryDog81

    External calls not forwarding

    How do I do that please?
  5. AngryDog81

    External calls not forwarding

    Thanks for your reply. We are using version 9.0.0.0 build 829.
  6. AngryDog81

    External calls not forwarding

    Hi all, I am not a phone engineer but I have inherited an Avaya 500 v2 phone system for the company that I work for. I am trying to set up call forwarding to an external number for one user who works mainly from home. I have added the number in Forwarding for his extension, ticked the boxes...

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