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The Ring voltage/current theory sounds good, but the phones in Building 2 have full contrast displays AND the lights on the phone light up during calls. I do not have the proper tools to remove any punch down panel wiring and Re-punch the same cable. The Punch down patch panel is in the...

No Headset Keys on this model. For the Non ringing phone(s), I have not replaced them ( 4 total). Our setup is like this. We have 2 buildings right next to each other. Building 1 is where all of the phones (10+) ring just fine(outside calls, paging, transferring). Building 2 has 4 phones...

belevedere, thanks for the guidance. I got the aspire software manual and the NEC software manual. I have been able to access the programming mode from the desktop phone. I have checked the following settings from the phones that do ring TO the phones that do not ring. KST RINGER EXT...

belevedere , Thanks for your response. Could you provide any guidance on how to access the programing options? Is it something that can be accessed from the physical phone OR do I have to access it from the Punch Down pad for the phone lines somehow?

belevedere, I am not sure about the ring/hunt groups OR how to check the MB 22-06 is assigned. I assume this has to do with 'programming' of the phone, in which I do not have any knowledge in how to check OR get into that part of phone system to check.

The phone will not ring for internal or external calls. Just lights up when a call comes in. This only happens with 3 phones we have in a separate building and I have tired to play with ring tone settings with no luck. does anyone have any other suggestions? The instructions on page 130 of...