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That's what I was thinking. I sent an upgrade request to our OIT on Friday; we'll see how it goes. Thanks a bunch for all of the help you provided.

Is there any another way to eliminate the double coverage? I'm striking out over here.

Like this? message skill isn't an option display vector 3 Page 1 of 6 CALL VECTOR Number: 3 Name: Message Skill Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock...

That's correct

display coverage path 1 COVERAGE PATH Coverage Path Number: 1 Hunt after Coverage? n Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status...

Correct. There are only two coverage paths created. The first one is for all VM, it's Coverage Path 1 and Point 1 is h99. The second CP is CP 10 which has a Point 1 of v2000; the vdn.

I made the change to the coverage path and it didn't make any difference that I could tell. Currently after they hit 0 or the 4 digit extension it just keeps ringing forever.

Yes and no. If they select "0" and no one picks up 7038, I would like it to go to VM for 7038. Additionally, if they dial 4 digits and no one picks up, I would like that to go to VM for whichever extension they dial. I'm reading through the manual right now to see if there is a way to do it....

That makes sense, thanks. I'm in the processing of trying to set up a DID now. I'll let you know how it turns out....

Do you think that would be the only thing to keep it from routing to coverage with no answer? If the call is direct, not from vector, it will go to voicemail if there is no answer or if someone is one the line.

R014x.00.1.731.2

Aug 2013

This what I have showing on the Coverage Path screen: COVERAGE PATH Coverage Path Number: 10 Hunt after Coverage? n Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status...

I'm using Site Administration 6.0 Ver: 6.0.07 SP10.03 I can't find Cvg Enabled for VDN Route-To Party

ZeroZeroOne, Great reply, that actually set a lot of things straight for me. It also let me know that I must be operating on a basic version of the system as it will not allow me to do variables and use other enhanced featured. Vectoring (Basic), (G3V4 Enhanced) and (3.0 Enhanced) are all...

Matt, I like your suggestion with the service-hours; however, I get, " "service-hours" Vectoring (Basic) feature not assigned," when I try that. I may just have to delete my current lines 1 and 2 because they didn't work the other day when I tested it. v/r, Sam

ZeroZeroOne, Thanks for the input. That solved part of my problem but I'm still having trouble once the call leaves the vector. I'm under the belief that once the call leaves the vector for a particular, it should follow the call path for that extension. Since lines 6 and 8 have coverage...

Greetings, I've been trying to update/create call vectoring for my office however, I cannot get the call to go to voicemail if there is no answer. Additionally, if the admin section is selected, I'd like the phone to ring in two offices but I have not figured out how to do so or if it's even...