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After I install Windows 2000 sp4, then try to launch an Office app (I dont think it's particular to which version of Office)Windows installer launches and looks for Pro.msi. The problem is that the installer package some dude used is on a network that is no longer available and I cannot find...

I have a design team here at work. They use Quark, Photoshop, Illustrator, etc. Im looking into new HP printers for these people. Something like the designjet/50ps or the designjet 500ps. The specs for the 50ps say it has 16MB of RAM. Is this sufficient? I dont think it can be increased...

Sometimes it helps to have Office XP users save down the document. Do a "save as" and choose word6.0/95 in the save as type field.

Have you checked your temp file? Have you recieved a corrupt E-mail? I have useres that had a virus in their inbox and had auto preview on. Everytime they went to thier inbox Outlook quit.

I have a user who would like to sync her palm while connected to her laptop on the road. Here, she's connected to a LAN using Exchange. Away, she connects her laptop to the domain through Citrix. We use Office XP and she uses Earthlink as her isp. Anyone?

I have a remote user who comes into headquarters once a month. She connects to a LAN using Exchange here. She accesses the network via Citrix while away. We would like to sync her palm while on the road through the Citrix server. We use Office XP. Anyone?