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  1. apparitions

    Troubleshooting Help

    Thanks for the response. Sorry for all the questions.. this is a system I "inherited" and I'm learning as I go. When I get the Physical Line down error, does that typically indicate my end or the provider's end? I know the Yellow alarms means a Red alarm on the other end, but I'm trying to see...
  2. apparitions

    Troubleshooting Help

    Hello, I've been following this forum for a while and it's been very helpful thus far so thanks! I've had an ongoing issue with our PRI for quite some time. Our service provider (Bell) has done a pretty shoddy job with the troubleshooting on their end. To make matters worse, they didn't even...

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