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  1. Haltaha

    Polycom Soundstation2W and Avaya IP office 500 v2 R9

    @kwing112000 you sir have helped me in so many ways you can't imagine Thank you very much!
  2. Haltaha

    Polycom Soundstation2W and Avaya IP office 500 v2 R9

    Hello! I have a polycom Soundstation2W connected to Avaya manager via analogue cable. I am trying to make a conference call through the polycom, and everytime I follow the instructions below, it doesn't work, keeps on telling me to put a number which I do continuosly: Way 1: Put call on hold...
  3. Haltaha

    Deleting voicemails for an extension

    Hello, I have an extension flooded with 2000 voice messages, I have an IP office 500 v2 and using embedded voicemail feature. Is there any other way beside doing this manually from the extension and hitting 4 two thousands times to delete these messages? Thank you!
  4. Haltaha

    Auto Attendant

    Hello Gunnaro, I don't want to mess up our configurations, how sure are you of this approach [afro]
  5. Haltaha

    Auto Attendant

    Hello snowman50, yes I have checked that box, "enable local recording", thank you for joining in.
  6. Haltaha

    Auto Attendant

    hey derfloh, IP 500 V2 7.0 , that's an interesting way to look at it, but I have checked and it is not locked But you make sense, it is like I can't save to the SD card
  7. Haltaha

    Auto Attendant

    I suspect the it's hardware too, it is not allowing me to start recording at all! I wish if I can make it to 3 seconds. Thank you for all your help so far, you are an awesome human being
  8. Haltaha

    Auto Attendant

    Hey azrael2000, I just created this one Auto Attendant, and thank you so much for the clarifications you made above, all my time profiles are in order, and I have specified them in the drop down under Time Profile I have 4 shortcodes as you specified, I used the fourth *8404 to try to record...
  9. Haltaha

    Auto Attendant

    Hello Guys, I have limited knowledge when it comes to Avaya, and configuring it though its manager, but setting up an auto attendant must be easy! I have assigned a time profile for the AA to be active, and I have set up a new AA:out of hours , the manager provided me with a code so that I...
  10. Haltaha

    Short Code confusion!

    Hello ALL, I am in a jam, we have two offices one is in Dubai and the other is in Pittsburgh. Both are having Avaya IP 500 V2, and users call extension to extension no problem. 2 separate providers, and I am trying to make the call go like this: Calling to external US number --> pick up phone...
  11. Haltaha

    Auto Attendant

    Hello Guys! I would like to set up an auto attendant, so that when someone calls out of office hours, after few rings it says that no one is available right now if you know the extension please dial it or else leave a message. How can i do that from the IP office Manager? Your help will be...
  12. Haltaha

    avaya 1608l supports avaya ip phone 9611G ?

    Hi All, Does our current Avaya 16081 supports Avaya IP 9611G if we purchased it? Will they work together? Thanks!
  13. Haltaha

    Short Codes

    Hi all, This is for our Pittsburgh, Pennsylvania, United States office I have this as ARS 50: Main table CODE Telephone Number Feature Line Group ID 11 911 Dial Emergency 0 911 911 Dial Emergency 0 0N; 0N Dial 3k1 0 1N; 1N Dial 3k1 0 XN; N Dial 3k1 0 XXXXXXXXXXN N Dial 3k1 0 I am creating...
  14. Haltaha

    Really Desperate! Short codes are being a PAIN!

    Hi all, This is for our Pittsburgh, Pennsylvania, United States office I have this as ARS 50: Main table CODE Telephone Number Feature Line Group ID 11 911 Dial Emergency 0 911 911 Dial Emergency...
  15. Haltaha

    Connecting Offices

    Hi All, I have 2 avaya systems connected together remotely. Amman 10.77.73.15 IP 500 V2 7.0(27) IP Office Dubai 10.77.26.2 IP 500 V2 7.0(36) IP Office Pittsburgh 10.77.74.15 IP 500 V2 9.0.2.0 build 860 IP Office We have already established...
  16. Haltaha

    Short Codes

    @intrigrant Hi, thank you so much for the reply! I haven't tested that yet, but will surely do, thank you. Will this work in US 0N . dial 0 00 nothing barred 0 As you know they call with 10 digits, and not all of them start with 0 don't you think this is more applicable, i really don't...
  17. Haltaha

    Short Codes

    Hi All, I have been assigned a task, to configure our avaya system in our remote office in pittsburgh. My task basically includes replicating all our avaya settings here in Dubai, that includes creating two User Rights 1)International = to call abroad countries 2) local = to allow users call...

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