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  1. Bailly34

    User over VPN not able to dial DTMF on Zoom meeting call prompt

    Hello, I have a IPO500v2 r11.1.0.0.0 using J179 IP set over a VPN connection. They are claiming when they call a ZOOM meeting, they can't dial the Zoom Meeting access codes. Does anyone have any clue why this would happen? Oscar Business Linxs Miami, Florida
  2. Bailly34

    IX Workplace on IOS 13 get message "VoIP service is currently available with limited service&qu

    Hello all, I'm working on the IX workplace port 5060 on a IP500 V2 11.0.4.2. I'm having problems with the IPhone IOS 13 phone users only. They can log in to the client using web address:(HTTP://<server>/46xxsettings.txt). It allows them to connect to their extension, make and receive calls, but...
  3. Bailly34

    IX workplace for IP office User not able to login

    Thanks NYStech, enabling SIP remote worked. I have two-way audio. Oscar Business Linxs Miami, Florida
  4. Bailly34

    Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

    Hi all, I'm working on the IX workplace with IP500 V2 11.0.4.2. I'm having problems with the IPhone IOS 13 phone users. They can log in with (HTTP://<Domainname>/46xxsettings.txt). It allows them to connect to their extension, make and receive calls, but the IX client is shows a red triangle...
  5. Bailly34

    IX workplace for IP office User not able to login

    Hello, So I was able to finally connect directly to the IPO Using the use web address under Configure my account (http://<server>/46xxsettings.txt). But now when I make a call, I have no RTP both ways. Any thoughts? Oscar Business Linxs Miami, Florida
  6. Bailly34

    IX workplace for IP office User not able to login

    That's what I'm doing and connecting, but user name and password does not work. Oscar Business Linxs Miami, Florida
  7. Bailly34

    IX workplace for IP office User not able to login

    rgunther, thank you. Isn't there a way to do without the VPN connection? Oscar Business Linxs Miami, Florida
  8. Bailly34

    IX workplace for IP office User not able to login

    I changed the port back to 5060. Do you think it would help making LAN 2 the public address? Oscar Business Linxs Miami, Florida
  9. Bailly34

    IX workplace for IP office User not able to login

    I'm using Comcast as the provider. Should I make sure they don't have ALG on? Oscar Business Linxs Miami, Florida
  10. Bailly34

    IX workplace for IP office User not able to login

    I made the password more difficult. I tried User name and Extension number with no success. Oscar Business Linxs Miami, Florida
  11. Bailly34

    IX workplace for IP office User not able to login

    I set the password in Extension tab, User tab, and supervisor settings to: 135790. Does it need to be a stronger or longer password? Oscar Business Linxs Miami, Florida
  12. Bailly34

    IX workplace for IP office User not able to login

    I tried with user name, but still getting "403 forbidden" Oscar Business Linxs Miami, Florida
  13. Bailly34

    IX workplace for IP office User not able to login

    Jazz Wizzard thanks for your reply. No quarantined extension. So I should use "User name" (example: BLinxs) instead of "extension number"? Is it case sensitive? Which port do you suggest that will not conflict with IP office? Oscar Business Linxs Miami, Florida
  14. Bailly34

    IX workplace for IP office User not able to login

    This is what I get from the app: Invalid extension or password below is what monitor shows. ********** Warning: Logging to Screen Started ********** ********** SysMonitor v11.0.4.2.0 build 58 [connected to 10.''''.34 (Coral Gables)] ********** ********** SysMonitor v11.0.4.2.0 build 58...
  15. Bailly34

    IX workplace for IP office User not able to login

    Hello all, I have set up IX workplace to connect directly to the IP office with a FQDN <avaya.Domainname.com>. The app seems to connect, but when I enter the user credentials it gives me a message that the credentials are wrong. I have programmed the IPO per IX docs. Also, changed remote...
  16. Bailly34

    Avaya IX question

    I have tried to setup the IX workplace without a SBC, is this possible and safe? I've setup the IPO and FQDN (http://avaya.<domainname>.com back to the IPO. It looks like it connects, but not able to login a user. Any help would be greatly appreciated. Oscar Business Linxs Miami, Florida
  17. Bailly34

    SCN issue with release 11.0.4.2

    Thanks Snowman50. Oscar Business Linxs Miami, Florida
  18. Bailly34

    SCN issue with release 11.0.4.2

    After upgrading two different customers from 11.04.1 to 11.4.2. Manager SCN discovery no longer works, but all SCN communications does. Has anyone experience this issue? Oscar Business Linxs Miami, Florida
  19. Bailly34

    unpark calls without having to press two buttons

    That worked. Thank you. Oscar Business Linxs Miami, Florida
  20. Bailly34

    unpark calls without having to press two buttons

    All, Is Avaya going to change the function back to one button call park, like it was prior to release 9.0 change? If not, is there a way to manipulate the system to work like it used to? Oscar Business Linxs Miami, Florida

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