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  1. loched

    Can a vdn/vector be programmed to send calls to a ring group before playing an ann if unanswered?

    That works! Thanks all. smokinjoe2938 when you first suggested it and I tried, it must have been how I had my time of day settings, and it seemed like it broke. I've rearranged them and now all works. Problem solved.[wavey3]
  2. loched

    Can a vdn/vector be programmed to send calls to a ring group before playing an ann if unanswered?

    Thanks for the response everyone. smokinjoe2938-enabling "coverage for vdn route to party yes" looks to have broken the time of day vector completely. Calls continue to be processed as if we were open. AvayaTier3-Hardware is S8800. From Help menu CM version 5.2.13 built 3/26/2009. "List...
  3. loched

    Can a vdn/vector be programmed to send calls to a ring group before playing an ann if unanswered?

    Having an issue with this solution. During the day, it works as desired. Here's how I have it... Starting from the incoming call handling treatment table, I point the DID to a virtual extension that contains the coverage path described above. The vdn points to a vector with time of day steps and...
  4. loched

    Can a vdn/vector be programmed to send calls to a ring group before playing an ann if unanswered?

    Thanks PhonesAllDay. That works![thumbsup2]
  5. loched

    Can a vdn/vector be programmed to send calls to a ring group before playing an ann if unanswered?

    Our company would like one site to have incoming calls ring a group of phones before being handled by a set of call routing vector steps. The calls are directed by the incoming call handling treatment table to a vdn. That points to a vector. The desired call handling is for the small office to...

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