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  • Users: CHSun
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  1. CHSun

    IX Workplace on SBC no sRTP between SBC and iPhone

    Hi all, Anyone can help? CH
  2. CHSun

    IX Workplace on SBC no sRTP between SBC and iPhone

    Hi, The Media Encryption settings are: Audio Encryption Preferred Format #1: SRTP_AES_CM_128_HMAC_SHA1_80 Preferred Format #2: NONE Preferred Format #3: NONE SRTP Context Reset on SSRC Change: Unchecked Encryption RTPC: Unchecked MKI: Unchecked Lifetime: None Interworking: Checked Video...
  3. CHSun

    IX Workplace on SBC no sRTP between SBC and iPhone

    Hi, TraceSBC file is uploaded. Test sequence is: 1, Login IX Workplace from iPhone 2. Make call from IPO to iPhone 3. Make call from iPhone to IPO Thanks! CHhttps://files.engineering.com/getfile.aspx?folder=5213184b-6137-454e-a83a-5c0bddfa5af4&file=20200420_tracesbc.zip
  4. CHSun

    IX Workplace on SBC no sRTP between SBC and iPhone

    I uploadad the screen capture of the SBC config for sharing. Thanks.https://files.engineering.com/getfile.aspx?folder=d19fcc09-ffda-4119-a75d-cbd7763ef9f1&file=JOSLAB_SBC_TLS2_Config.zip
  5. CHSun

    IX Workplace on SBC no sRTP between SBC and iPhone

    Dear, I am setting IPO R11.0.4.2 with SBC 8.1 for TLS connection. TLS connection succeed. Making call from internal phone to IX Workplace on iPhone, only the path between IPO and SBC can establish sRTP, but SBC to iPhone is RTP only. Call from iPhone to IPO is full-path sRTP. What fault is it...
  6. CHSun

    CCR Lost Report wich Event ID 7034

    Image download failed. I type it as follows: Faulting application name: DataAnalyser.exe, version: 8.1.41.1, time stamp: 0x51431c86 Faulting module name: mscorwks.dll, version: 2.0.50727.4247, time stamp: 0x5265d1b1 Exception code: 0xc00002b4 Fault offset: 0x000029fa Faulting process id: 0x%9...
  7. CHSun

    CCR Lost Report wich Event ID 7034

    Here is windows error message found together with CCR error. CH Sunhttp://files.engineering.com/getfile.aspx?folder=f2ca3bf7-4209-4c30-a0d8-bdc5508609ae&file=????_2015-02-09_9.47.43_AM.jpg
  8. CHSun

    CCR Lost Report wich Event ID 7034

    Anyone can help?
  9. CHSun

    CCR Lost Report wich Event ID 7034

    CCR Version 8.1.41.1
  10. CHSun

    CCR Lost Report wich Event ID 7034

    Dear, Our CCR encountered loss report occasionally with following error: The Avaya IPOCCR Data Analyser Service terminated unexpectedly. It has done this 1 time(s) Log Name: System Source: Service Control Manager Evt Event ID: 7034 Level: Error User: N/A OpCode: Info More Information: Event...
  11. CHSun

    IPO Admin Suite 9.0.2.860 Install Failed

    I have tried by copy the install folder to C Drive on same PC but still failed. Tried on other PC running Win XP Pro succeeded. Hang
  12. CHSun

    IPO Admin Suite 9.0.2.860 Install Failed

    Install Admin Suite 9.0.1.0.845 success in same PC Hang
  13. CHSun

    IPO Admin Suite 9.0.2.860 Install Failed

    Dear all, I have tried to install IPO Admin Suite 9.0.2.860 but failed with following error: Error 1330. A file that is required cannot be installed because the cabinet file D:\IPO\...\American.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error...
  14. CHSun

    IPO CCR Wallboard account locked

    Dear all, When the CCR Wallboard login and quit browser without logout, it refuse next time login with error as insufficient license. How to reset the license? IPO is 8.1(69) Thanks CHSUN
  15. CHSun

    CCR 8.1(69) auto generate report failed

    anyone can help?
  16. CHSun

    CCR 8.1(69) auto generate report failed

    Error log found on Event Viewer PrintReport() Exception: System.Runtime.InteropServices.COMException (0x80000201): Invalid printer specified. 885a06fd-6737-4e64-82a1-027342a2385e {E995A092-5622-47FC-B657-FF798B0DD4D9}.rpt at...
  17. CHSun

    CCR 8.1(69) auto generate report failed

    Tried to turn off UAC and restarted CCR server but still not work!
  18. CHSun

    CCR 8.1(69) auto generate report failed

    what is UAC? How to switch-off it? Hang
  19. CHSun

    CCR 8.1(69) auto generate report failed

    Dear all, IN CCR 8.1(69) setup automatic report but failed with reason-Printing failed displayed on Last Run Tasks. Tried network printer and PDF printer result are same. Manual report generation is fine. Printer Discovery Service is running shown on administrator screen. Server is Win08SP2...

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