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I need to update my firmware to make this work but I don't know how to go about getting it without having to pay to much to get the files I need

I gave it a shot however I still am not getting a dial tone when the power is plugged in. You wouldn't happen to still have the soundstation do you? If so could you post the configurations of it so I can compare?

This is the compatibility according to Polycom SoundStation2 Direct Connect is compatible with any digital voice port on NORTEL® Meridian®, Meridian 1 (option 11 to 81), SL-1, or SL-100 PBX with the exception of those supporting MBS (CENTREX®) phone sets. In addition to the basic product...

The TN is enabled, and I changed it to AO6 instead of AO3. If you don't mind me asking what is the difference in AO3 & AO6?

I don't know if this is useful or not however, on the transfer module. When the power cable is not plugged in. The 3903 works and gets a dial tone. Once I plug in the power cable, neither the Polycom or the 3903 get a dial tone. Furthermore the operations on the 3903 start acting funny. Could it...

I tried to reverse the polarity but it did not solve the problem. I considered that it possibly could be a bad Polycom phone however my boss has already sent it back twice and Polycom has stated there is no issues with it.

Callpilot is now back up and running. Thank you everyone for your help it is truly appreciated.

Thank you to everyone who has posted here. The phones are still down however I was told to wait until Monday to work on it. Thanks again for the help. If anyone has any ideas on how to fix the phones please post and I will read it first thing Monday morning. Thanks

No lights are on. Our A/C is now back on though.

Callpilot 150/mini & Meridian option 11c if that helps

I attempted one way but it may have not been the correct way to go about it. I am about two weeks new to Nortel systems. I am more used to working with Cisco networks

we have a auto attendant (I believe is the correct terminology). When you call in it just continuously rings.

Last night our server room's a/c unit went down. When I got to work this morning the room was 85 F. Call pilot is down and no one can dial in. I can however still dial out for some reason. We are working on getting the A/c back up. The room is still at 83 F and we have fans blowing air in there...

Is there a way to fix this problem?

2201-17120-601

Dip switches? Are you referring to the ones on the back of the interface module? Currently the display says ready however it does not give a dial tone. The 3902 also has no dial tone as long as the power for the Polycom is plugged up. When the Polycom is unplugged the 3903 works as a 2616.

TN XXX XX X XX DATE PAGE DES DES 2616 TN XXX XX X XX TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU 0000 XLST CAC_MFC 0 CLS CTD FBD WTA LPR MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX...

I am having difficulty configuring my Soundstation2 to work with my Nortel system. According to Polycom I need to configure the phone as a m2616 which I have done. Now its stuck on initializing. I do not have a 2616 to hook up to it to ensure my configurations are working correctly, however I do...