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  1. kylemalex

    Emergency message

    Thanks. Yeah I have done it before with VMPRO. I will do some lab testing and see what i can come up with.
  2. kylemalex

    Emergency message

    Hi, I have a customer with IPO v9.0.4 and embedded voicemail. They have asked to have a setup where a few of their people can ring in and set all incoming calls to go to a emergency message (eg snow day). Is this even possible with embedded voicemail? They want to lock it down to the mobile...
  3. kylemalex

    Salesforce Call Recording

    Yeah thanks. They have committed to Salesforce already and I am just worried about the reliability of the screen pop function as it would be fairly crucial even before adding the recording links on top. Might have to re think this one
  4. kylemalex

    Salesforce Call Recording

    Hi, I have a customer who is looking at implementing Salesforce integration with their IPO 500v2 (9.1), but they want to have a link in Salesforce to take them to recorded calls for that specific customer. Has anyone done this? I have also read a lot of things saying that the screen pops don't...
  5. kylemalex

    Indial calls forwarding to hunt group mailbox

    Hi, I am trying to setup a situation where calls come in and ring on a direct extension, then overflow to a group, and then land in the groups voicemail box so it can be picked up by anyone in that group. Is this scenario even possible? I have set the ICR to the extension and have forwarded the...

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