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  1. johnrc1

    Cannot program float key

    To LoopyLou - absolutely correct - that is the customer's application. My problem is on one phone in my lab where I am testing customer conigs - in this case one key on a phone will not float. I was hoping the error: "An error has occurred. The key change could not be saved." would ring a bell...
  2. johnrc1

    Cannot program float key

    Well, in this case it was to testing a customer config in our lab system. But in real life, I thought it was so that if the user happened to be looking at any other page, then they would bebenit from the float feature. As far as I can see the float feature does not function differently if you...
  3. johnrc1

    Cannot program float key

    Here is a snippet from the config. Key 3 will float. Key 5 will not float. Both of these numbers were created on this set by assigning them to the buttons. Multiline Set Keys vid7.40 11.0.2.66 0 1 2 7 Directory Number Ring Type Prime Line Type Name 1022 Ring Key System Campbell,John...
  4. johnrc1

    Cannot program float key

    I am running MXeIII with 11.0.2.66. I have a 5340 that has some float key configured and working OK. I added a non-prime number to the phone, setting the line type the same as the the others (Key system). But when I try to program the phone to make it float, I get the following error message...
  5. johnrc1

    Can I eliminate the beep when a Conf is formed?

    Thanks! For anyone else who reads this - I had to change the COS on all the legs that might be included in the call, including the trunks.
  6. johnrc1

    Can I eliminate the beep when a Conf is formed?

    My customer is asking to remove the brief beep that is heard by all parties when a person is added to a conference. The type of conference, if this is significant, is where the Prime lines are configured as Key System, and appear on other user phones. COS is set for Privacy Release = ON. So...
  7. johnrc1

    Make Private

    Thank you. Great info as usual. Record-a-call worked very well. As there is an option to stop recording and delete during the call, this could be done just before the end of the call, to avoid the need to erase it from their voice mail box. However, in my customer's situation, each of the...
  8. johnrc1

    Make Private

    I have a small trader desk situation, where they want Privacy Release to be the default, so others can jump on a call without the initial called party having to do anything. Got this working by changing the COS for Privacy Release = Yes. But they also want the ability for a called party to...
  9. johnrc1

    3300 Record Keeping Best Practices

    Thanks Guys. Good suggestions.
  10. johnrc1

    3300 Record Keeping Best Practices

    I am new to the 3300, and I was wondering if anyone has suggested record keeping spreadsheet / practices that they would be willing to share. In particular, I am concerned about keeping track numbers (Prime, Non-Prime, etc), given that there are so many uses for numbers and limited ability to...
  11. johnrc1

    3300 - Best practice for tracking use of non-prime numbers?

    Thanks - I guess this is what I was afraid of. It would be really nice if there was a "verbose" version of "locate number". That indicated everywhere a number is used. It leads to another question re - anyone have suggestions for good record keeping practice? But I will post this in another...
  12. johnrc1

    3300 - Best practice for tracking use of non-prime numbers?

    In my config this form does not display the info I am asking about. Maybe I have done something that was not contemplated by Mitel, but for a Prime number, I have Call Routing First Alternative (Busy) pointing to a Ring Group that has 2 non-prime numbers in it. Giving the user 3 "lines" in...
  13. johnrc1

    3300 - Best practice for tracking use of non-prime numbers?

    I keep forgetting that "numbers" can have * character. Very useful. But to use your example, if I need to find all the phones where I had assigned "3*2345" to a key - can you suggest how I would do that? Similar problem for finding non-prime number members of ring group. Thanks!
  14. johnrc1

    3300 - Best practice for tracking use of non-prime numbers?

    I am a new to 3300. So my apologies in advance if there is a simple answer I haven't stumbled across. I am using arbitrary non-prime numbers to create multiple line appearances for a user and having the Prime and non-prime numbers appear on other user phones as well. Can't seem to find a way...

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