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  1. Billlaw143

    ACD question?

    MossEng, thank you, was exactly what I needed.
  2. Billlaw143

    ACD question?

    Newbie here with what I hope is an easy question. My new duties maintaining our CS1000 Rev7 and I have a question regarding an ACD assigned to 2300, which is one of our customer main menus that executes due to NCFW. The ACD has a MAXP of 1, and NCFW 2800. 2800 is our Call pilot System. My...

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