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  1. RingTHIS

    SIP Questions

    Hello, R9.1(9) IPO with SIP. I'm quite green when it comes to SIP programming so your patience is appreciated. From reading the posts/documents I see that the standard way of programming the URI is *,*,*,none, and it has worked for me several times in the past but it has not for the last...
  2. RingTHIS

    SIP to DICE forwarding issue

    Hello, IPO R9.0.316.2. Customer is requesting to integrate a DICE(auto dialer) with the IP Office via a SIP trunk. SIP connectivity is established and working properly. DICE will send calls down the SIP trunk via 3 digits or 10 digits, depending upon the destination for the call. If the call...
  3. RingTHIS

    Looking for a suggestion.....

    Hello, Customer has R9.0, and VM Pro. There was a SIP connection dialing to an auto pay system which appears to be a Microsoft speech server for customers to make credit card payments over the phone. When they select this option the call routes to a short code which sends a SIP invite to the...
  4. RingTHIS

    VM Pro R5 VM to Email not working

    der, we thought of that too. I had the exchange tech put the new ip address into the "relay allow" and I also verified the the windows firewall is off.
  5. RingTHIS

    VM Pro R5 VM to Email not working

    SMTP Logging in Monitor? I don't see that option for R5. I don't see it reference in DBug either. I did just notice that it was set to MAPI so I changed it to SMTP thinking that I hit a grand slam but now i'm getting a different error: Error 17 sending email to person@domain.com. Joe...
  6. RingTHIS

    VM Pro R5 VM to Email not working

    Hello All: Customer has IP Office R5 with VM Pro R5 installed and working fine. They requested moving the VM Pro to a new PC that they purchased. The existing PC had all of the installation files so I transferred them to the new PC as well as the Accounts, Greetings, Names, and Wavs folders...
  7. RingTHIS

    Merlin Messaging Compatibility Question

    That's OK. It's temporary anyway. As long as it will work. Thank you.
  8. RingTHIS

    Merlin Messaging Compatibility Question

    Hello, I have a Merlin Messaging R3 that crashed and we only have a R2 in stock. If my Magix is an R3, will an R2 Messaging be compatible? Thank You.
  9. RingTHIS

    IPOCC R9.1

    Hello, We are trying to set up IPOCC on our DEMO system for a deployment in April. We have followed what documentation that has been offered. Our SIP extension is 6099 and our users are 1000-1005. Via SYS MON we were able to determine that the 6099 was not able to register due to not having...
  10. RingTHIS

    3641's, AVPP, and a HUGE headache

    4th and long, so they did the wise play and punted. They scrapped the whole thing and just ordered the SIP D100/160 solution. I've never implemented these but they have to be better than 3641/AVPP. Thanks again to all.
  11. RingTHIS

    3641's, AVPP, and a HUGE headache

    Thanks everyone for the incite. I'm trying to schedule a time to go back to troubleshoot again. I'll post any successes!
  12. RingTHIS

    3641's, AVPP, and a HUGE headache

    Hello, Tried deploying (5)3641's on IPO 9.0.5 this weekend. I've been through all the posts, all the manuals, and I'm very aware of what a pain these things are. I'm using the latest software/firmware builds available on the AVPP, 3641's, and the HAT Tool. AVPP: SVP Type: 010 Hardware...
  13. RingTHIS

    HMail Server Error

    Hello, 8.1(43) Essential. Using HMail Server as a relay. IPO is 10.1.10.220, PC with HMail is 10.1.10.221. When I leave a test message, I watch in the HMail monitor and see that it tries to process. here is where everthing stops: "TCPIP" 2900 "2014-07-24 15:35:22.416" "TCP - 10.1.10.220...
  14. RingTHIS

    New UCM Voicemail Module reliability

    Last year we put in 5 UCM's and eventually replaced them all.......one site twice. We punted on them until proven stable.
  15. RingTHIS

    LYNC Integration with IPO 500 V2, R8.1(81)

    Hello, I have installed One-X portal for a customer so that they can integrate LYNC to their IPO. I haven't actually integrated LYNC before so I'm also learning as I go. I have been able to suffer through the documentation well enough to get these two files to the customer to install on the...
  16. RingTHIS

    IPO R9, Prreferred/Analog Station Coverage

    Hello, I recently upgraded a R4.x to a R9(new processor and cards). One of the modules is a Combo card and Im using a generic analog cordless on port 7. Since the upgrade, I am not able to make that cordless ring as a coverage station. Example: Operator is X-100, and cordless is X-150. When...
  17. RingTHIS

    ACS R6 with PVM Large

    Hello, Customer has an ACS R6 with PVM Large vm that is configured for 14 mailboxes. I received a call indicating that ext. 16 is not able to accept messages due to the mailbox being full but when I go into it, there are no messages. I have reinitialized the mailbox, I have tried the #728 but...
  18. RingTHIS

    Forwarding/HG issues on Legend

    Worked like a charm! As always, thanks a million. Jim
  19. RingTHIS

    Direct Group Calling on Magix

    sorry....didn't mean to post on this thread. I resubmitted on a new thread.
  20. RingTHIS

    Forwarding/HG issues on Legend

    Legend 7.0(I think) with Audix, AA=24/7, POTS lines only in switch. Customer recently had a major downsize(and more to come soon) and would like to be able to forward all of the now empty phones(approximately 50 MLX-10D's) to a destination with a live person answering. She doesn't want the...

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