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  • Users: arunknair
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  1. arunknair

    Cannot make outgoing call from SIP

    1 and 2 Do I need to increase it?
  2. arunknair

    Cannot make outgoing call from SIP

    i tried it after entering the number i have to press # then its working !!!! how to do it without pressing #
  3. arunknair

    Cannot make outgoing call from SIP

    no djmt ...it was a typo So this is the correct SC. 9N; Dial N"@172.17.84.36 Line Group 18 let me try this
  4. arunknair

    Cannot make outgoing call from SIP

    IPO is rele 8.1 I tried this 9N; Dial N"@72.17.84.36" Line Group 18 After dialing the numbers nothing is happening
  5. arunknair

    Cannot make outgoing call from SIP

    IP office is Release 8.1 I have all required licenses.
  6. arunknair

    Cannot make outgoing call from SIP

    Its not working, Phone is showing Call Rejected.
  7. arunknair

    Cannot make outgoing call from SIP

    tried to configure ARS its not working Changed the codes and incoming issue is solved
  8. arunknair

    Cannot make outgoing call from SIP

    Short code 9N Dial N Line Group 18 I am not using the ARS.
  9. arunknair

    Cannot make outgoing call from SIP

    when i press 9 and dial number system says call rejected. Also i have issues with incoming call i cannot hear what the caller is saying but the caller can hear me? Is it a codec issue. i have set the codecs as the telco suggested.
  10. arunknair

    Cannot make outgoing call from SIP

    ---------------------------------------------------------------------------- Peer Domain Name: sip://172.17.84.36 Resolved Address: 172.17.84.36 Line Number: 17 Number of Administered Channels: 12 Number of Channels...
  11. arunknair

    Cannot make outgoing call from SIP

    I have configured a SIP trunk of IPO, i have done this before so many times, this time telco is different. I am not able to make any outgoing calls, i caontacted telco and they send me the trace from their side Traces are showing that the PBX is sending the called number as IP address in tel...
  12. arunknair

    ContactStore cscm log file Issue

    Found the solution here, http://www.tek-tips.com/viewthread.cfm?qid=1664917 Issue solved, bu what could be the reason??
  13. arunknair

    ContactStore cscm log file Issue

    Managed to open the log file : 2013-06-23 22:00:35,783 [WrapperStartStopAppMain] INFO com.swhh.cscm.service.CSCMService - service cscm starting 2013-06-23 22:00:36,293 [WrapperStartStopAppMain] INFO com.swhh.cscm.database.DBMaker - correct database version found 2013-06-23 22:00:36,307...
  14. arunknair

    ContactStore cscm log file Issue

    I am facing a strange issue with the contact store, the contactstore server is showing an error no disk space in C Drive. Call are not recorded, no file is stuck in the VRL folder. I checked everything and found that the cscm log file in logs folder under witness in 120GB !! in size. I deleted...
  15. arunknair

    Modify outgoing Number in SIP trunk

    I have configured a 30 channel sip trunk for one of my customer, but when i try to make outgoing call systems call rejeted and we figuresd out that this issue from telco. Incoming is working fine I have set the SIP tab used users with the sip live numbers , When i make a call the IPO is send...
  16. arunknair

    Authentication code for international calls/ How to know whichextension is using the line?

    intrigant , any way to display which extension is using the line? I mean via BLF. I want to configure a button which shows that a particular line is being used?
  17. arunknair

    ContactStore Tomcat error - HTTP Status 404 - /servlet/cscm

    I used PGAdmin tool, cleared the alarms, contact store is working fine now. By the way i have lot of wav files and tmp files in the VRL directory, what does this mean? How can i clean up the VRL folder, the data is around 3-4 GB in size. I believe this is not yet collected by the contact...
  18. arunknair

    ContactStore Tomcat error - HTTP Status 404 - /servlet/cscm

    which tool shoud I use to connect to the postgre database pgadmin or putty ...
  19. arunknair

    Authentication code for international calls/ How to know whichextension is using the line?

    7XXXXXXX/Dial/N/Line ID 1 >> local numbers 7XXXXXXXXXX/Dial/N/Line ID 1 >> national numbers 700N/Dial/N/Line ID 1, authorization ticked >> international numbers This worked for me Now it opens the line when you enter the auth code and you can dial the international number...
  20. arunknair

    *0 (zero out) not working in Embedded VM

    I configured it today for one of the customer, its working fine in intuity mode when he press 0, I set the transfer to another extension... please double check the mode. *0/0 in intuity *0 in ip office mode, good luck

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