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I changed the user id in the intercom to the ext (127) and the avaya system gave me an error for wrong user name, I can't do it the other way and change the user in the avaya to 127 because it says the user name can't start with a number or symbol, I'm thinking it might have something to do with...

Ok sorry for the late response back but we had put this in the back burner for a bit and now im back, I managed to setup the user as ext 127, set up login code under supervisor settings in the telephony tab, the extension is a sip extension (no ip in the voip tab), as for the intercom sip is set...

@tlPeter not sure how to run a monitor trace on this network, what program should I use? but here is what the settings for the door intercom and the ip500 @hairlessupportmonkey when I went to toggle it was already checked, should I uncheck it? by the way awesome name! Door Intercom SIP...

Hi I currently inherited the job of maintaining our Avaya ip500 phone system and have pretty much just basic understanding (add lines,users, extension,huntgroups, etc.) My manager had purchased a door intercom from Cyberdata and I got as far as adding the sip license but when I configure the...