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  1. readyphones

    DTMF Breakout and CallerID

    The caller ID does not pass thru when transfering using a blind transfer. I am going to have the customer use a Divert all on the callerID tomorrow when I get a tech on site. I will let you know. Thanks for the response.
  2. readyphones

    DTMF Breakout and CallerID

    Yes we already had that Checked but we are not worried about Twinning. We are looking for using transfer on anyone who calls and then is transferred to an outside phone line. Or if you set the DTMF Breakout like *2 or *3 to dial a Cell phone of the User we receive the Caller ID info of the...
  3. readyphones

    DTMF Breakout and CallerID

    We use Greetings for Embedded Voicemail "to reach my cellphone dial *2 or leave a message" and when we setup an outbound transfer as 915552341234 we get the caller ID of the Extension not the Caller ID of the original Caller. How can I setup this Breakout correctly to pass the Caller ID and then...
  4. readyphones

    9N Shortcode and Extension Conflict

    We finally convinced the customer to dial a 9 then 1 areacode and phone number for every call including Local calls and that solved everything. 91N/Dial/./0 Thanks
  5. readyphones

    9N Shortcode and Extension Conflict

    Customer has been using 9N programmed using a PRI but just received 25 new DIDs on top of the 300 they have and the DID's start with 9XX and the extensions must match the DID. I know that all Extensions override shortcodes but How can I program the system to accept the Extensions and still use 9N?

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