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  1. mhabashy2012

    Avaya 0H200 series not registering to session manager

    Hello Guys, i've avaya new hospitality telephones H229 and H239 SIP phones, the problem is the installation manual is not clear in the process of installation procedures, can any one install this kind of telephones help me please ? i'm installing it on session manager R7.1.3 What goes around...
  2. mhabashy2012

    IPOCC-SAP integration

    Hello all, Can anyone help me on the IPOCC-SAP integration, i've done the connection between SAP and IPOCC and it is OK, but i'm receiving error message in SAP which says "no phone line" and from IPOCC side i found error in the ICI trace which as following <SOAP-ENV:Envelope...
  3. mhabashy2012

    IPOCC-SAP Integration

    Does anyone on earth here make integration between IPOCC & SAP ? i've some questions which i didn't get a clear answer for it from AVAYA itself !! What goes around comes around!!
  4. mhabashy2012

    Hey guys i have ipo 7.0 yesterday i

    1- take backup from your configuration if possible 2- remove the power plug from IPO and remove all cards from IPO chassis and all modules attached to IPO also 3- plug the power in IPO again and wait for 5 min 4- put your computer to be connected directly to IPO LAN port and open manager -->...
  5. mhabashy2012

    ICI connector error ! (IPOCC-SAP) integration

    Hello Guys, I have the following issue regarding ICI connector which is i can't login to it, after making some troubleshooting, i've found the following -see the attached- I contacted AVAYA and they are ensuring that there is no such license like this [bigsmile] Does any one on earth face the...
  6. mhabashy2012

    Supervisor License

    you can create any number of agents as you want the number of licenses here is refering to concurrent agents that can log in the same time, and yes you can configure the supervisor to work as an agent What goes around comes around!!
  7. mhabashy2012

    ICI Connector installation

    Hello guys : I want to use ICI Connector in order to inegrate SAP with our IPOCC system. I folow documents setting.(http://downloads.avaya.com/css/P8/documents/101032...) But 1. p.15 setup3 can not set "Type: System". (it is dimmed and cant be chosen) 2- p.19 what is the avaya license client...
  8. mhabashy2012

    Advice needed

    Thank you buddy for ur feedback ,, really appreciate it What goes around comes around!!
  9. mhabashy2012

    Advice needed

    Hi all, this is not a technical question guys but i need your help as i have over than 30 IP sets 16xx series which are dead for different reasons (power, screen, .. etc) Does anyone know is there any way or place to fix them, i need to reuse them , i see it is a big loss just to throw them...
  10. mhabashy2012

    IPOCC issue with incoming call

    Hey Guys, I have my IPO & IPOCC system installed and all things great but i have a small issue which is : i have two queues one for arabic and the other for english but the both queues goes to the same agent group is there anyway to inform the agent who receiving call whether it is from...
  11. mhabashy2012

    9608 IP phone issue

    are you sure about this?! as i can do the contrary process ,login with any sip extension credentials on 9608
  12. mhabashy2012

    9608 IP phone issue

    Thank you guys,all of you especially amriddle01 , You are right , i had to use ARS in order to eliminate the hash issue , but now i have another issue, i wish you could help, when i login with my user credential (which i use to login to 9608)in any E129 sip phone it says login failed !! is...
  13. mhabashy2012

    9608 IP phone issue

    @amirddle01 i'm only using the system short code and it is applied on all phones, why specifically this type can't dial without putting hash ?!
  14. mhabashy2012

    9608 IP phone issue

    Hi guys, i've a weird issue with this type of IP phone, briefly , i had IP office500v2 R9.1.5 and already installed sip trunks between my site and other branches, all other phones (E129,B179) can dial remote branches easily but only 9608IP phone (r6.6029) can't dial any remote site, the only...

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