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  1. commtechMT

    Mics 7.1 T1 interface problem

    @curly Maybe you didn't read the entire thread. Rather than go into it all again, I'll just say I was in contact with the Vendor the First day we went down, After I had the Telco check the T1. And when the Vendor was on site, they didn't find anything out that we already hadn't figured out...
  2. commtechMT

    Mics 7.1 T1 interface problem

    Before I left the office last night, after the minimal build failed, I restored the system using the same file I had used when I replaced the whole system. I left a loopback plug on the Telco's T1 card. Telco wanted to run some tests while I was out of town, so I called someone to pull the...
  3. commtechMT

    Mics 7.1 T1 interface problem

    [banghead]We had the Vendor on site yesterday, the system was as suggested here, rebuilt minimal system from the ground up and had the same results. Telco has thrown every test they could think of at the T1, double checked all settings. Today the Telco is going to run more tests and talk...
  4. commtechMT

    Mics 7.1 T1 interface problem

    Yeah, it's set to primary. Had the phone company back to test some more on the T1. When either end is in loopback, things are good. It's only when Our Phone system tries to talk to their switch. We looked but couldn't find any settings for the DTI card when it is set for T1, as far as what...
  5. commtechMT

    Mics 7.1 T1 interface problem

    So... Replaced the KSU, Software Cartridge/card, Fiber combo card, 4 line card, and the DTI card. The back-up took and everything seems ok. Still having the same issue. Is there any suggestions to what I tell the Phone company? Just to rule out any of the extra modules, I disconnected the...
  6. commtechMT

    Mics 7.1 T1 interface problem

    [2thumbsup]The current cartridge and the invoice for the new(to me), indicate they are both R3. Probably got a lucky break on that one.
  7. commtechMT

    Mics 7.1 T1 interface problem

    @allworxguy Thankfully the card is set up *T1*. I have bought those keys for a callpilot before and know they don't give them away.
  8. commtechMT

    Mics 7.1 T1 interface problem

    Thanks for the replies so far. The phone co. said they hadn't seen any errors on the T1 since the DTI card was put in loopback. They were kind enough to give us a pots line and forwarded our main number so we can at least field customer calls until we get the parts. The KSU I ordered will be...
  9. commtechMT

    Mics 7.1 T1 interface problem

    I appologize if this has been answered somewhere on here already. With these issues I have been careful to make a current back-up file. I have read through some poset and they state that even with a back-up file the data can become corrupt when trying to put it back in. In that event, is...
  10. commtechMT

    Mics 7.1 T1 interface problem

    On the Network Event Log Seeing some alarm 44's and a 336, indicating problems with the T1 and that the Long term alarm has been surpassed on the DTI card. This was the main reason for swapping out the DTI card with a refurb, after the initial tests ran by the phone company showed their T1 was...
  11. commtechMT

    Mics 7.1 T1 interface problem

    Recently our phone system went down. We are running a MICS 7.1 software. The DTI and the Telco T1 line seem to be having trouble when they are connected. Had the phone tech out to troubleshoot the T1, during the trouble shooting we put the phone DTI card in loopback, testing from the CO...
  12. commtechMT

    MCK e-6000

    I just recieved a pair of MCK -E 6000g's. I would like to hook these together on the bench so I can prep them for use. We are using the WAN1 connection programmed for v.35 between sites. Do i need a straight through cable or a null cable to get these two talking?
  13. commtechMT

    Paging for emergency drills

    One of our offices has been doing practice emergency evacuation drills. They use both the external paging system and the page all phones feature. Inevitably there are people on the phone at the time of the announcement and they end up "casualties". Is there a way on the Norstar MICS to allow...
  14. commtechMT

    Changing Ring type for secondary phones

    I've had a request and I've done similar things before but this is a little different and I could use some advice before I head down the road to do the work. A lab supervisor is spending more time in the lab than her office, hence she is missing alot of calls. I know I can make the lab phone...

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