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  1. atdjr123

    Call flow control issues on UCX50

    I will take a look at this scenario, Thanks.. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  2. atdjr123

    Call flow control issues on UCX50

    I don't have CFC in the inbound route. I tried it in the inbound route but I was not able to turn on or off. What I want is for the receptionist to have the capability of routing calls to Vmail when she leaves her desk and to be able to place in in night service similar to the Call Pilot or...
  3. atdjr123

    Call flow control issues on UCX50

    Once call flow control has been activated shouldn't the calls be routed to the IVR...Incoming calls are routed to ext.and I would like to have the calls routed to Vmail with the activation of F*280..Vmail works fine when incoming calls are routed to call flow control but would like to have the...
  4. atdjr123

    UCX50 issues with incoming and outgoing calls...

    Thanks to all of you. We have resolved the issues by disabling the firewall in UCX and rebooting system. Everything works the way it should now.. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  5. atdjr123

    UCX50 issues with incoming and outgoing calls...

    Hey ucxguy, Thanks!! I did perform the auto config it populated all the parameters. I noticed that the gateway address was different so I put in the correct one and I am able to make calls and both parties can hear. However, I am still unable to receive calls.. I had this same problem some years...
  6. atdjr123

    UCX50 issues with incoming and outgoing calls...

    I have two sip trunks on ucx50 w. 4.0 software. Unable to receive incoming calls and on outgoing calls ok except called party can hear caller.. Trunks have been up and running on this system for several years...Provider is voip.ms/performed echo test (ok) and swapped pop servers with no luck...
  7. atdjr123

    Send CID for Extension

    Hey UCXguy, I did check the logs and it is sending the caller id with or without brackets. However, it is not over-riding the trunk callerid even if the field is left blank. Must be a block by the carrier.IDK Thanks Set("SIP/210-00000065", "USEROUTCID=<9xxxxxxxx>") in new stack [2015-04-28...
  8. atdjr123

    Send CID for Extension

    I'll take a look at it later on and let you know. Thanks www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  9. atdjr123

    Send CID for Extension

    It doesn't work even if the route is flagged as an emergency route. The same caller id is sent no matter what. So this tells me that the CNAM from the carrier has priority and so far this can not be changed.... www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  10. atdjr123

    Send CID for Extension

    That means for every extension that I want to send out a different CID for,I would have to do this. So basically the UCX50 extension CID does not override the trunk CID as it states for outbound trunks.... Should not need to implement methods for the system to do what it's purported to do...
  11. atdjr123

    Send CID for Extension

    I have one office and I want the extension that is making the outbound call to send a CID different from the Trunk CID it is using. It is one sip trunk with 25 channels. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  12. atdjr123

    Send CID for Extension

    That is exactly what I did and I get the same results. Would CNAM from the carrier on this sip trunk prohibit me from overriding the CID sent? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  13. atdjr123

    Send CID for Extension

    I've tried that already and the CID for the set is not sent. Is there a particular format that has to be used when typing in the number for the extension CID? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  14. atdjr123

    Send CID for Extension

    Has anyone been able to program an extension to send CID that would override the out going trunk CID on the UCX50? www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  15. atdjr123

    Internal Dialing restricted

    I changed the context to "from-internal" and it cleared my problem. It appears that some of the old custom context dial plans that I created were still active after deleting them. Dial 9 restriction is still active even though I have the extension programmed to allow all calls with no...
  16. atdjr123

    Internal Dialing restricted

    I am unable to make any internal calls on extension 210. I haven't any restrictions on this extension either. Whenever attempting to dial internally I get a busy. Report reads as follows when dialing voicemail *97. [2015-03-10 19:16:49] NOTICE[28546][C-00000054] chan_sip.c: Call from '210'...
  17. atdjr123

    toll restrictions

    On the web interface for the extension, you can scroll down to call restrictions and set to restrict long distance dialing... www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  18. atdjr123

    Call Flow Control 0

    Figured it out. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  19. atdjr123

    Call Flow Control 0

    I have configured my AA and I would like my operator to have the ability to send calls to the IVR when she is not at her desk. How should the call flow toggle control be configured for this to happen. www.voiceconnectplus.com Voice Connect Plus, Inc. have a great day and a better tomorrow
  20. atdjr123

    All circuits are busy

    Hey Ucxguy, thanks for all the input. After stripping everything down and reassigning to different server, I was able to get the trunk re-registered with other server on the ucx. My issues for the most part appear to have cleared up. Still getting break up now and then though...

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