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  1. dgmtexas

    4 Remote Worker Limit

    On the user tab you must also change the Profile from Basic User to Teleworker. If you check "Enable Remote Worker" without changing the Profile you will get the error message, "The number of users configured for Remote Worker exceeds the limit of 4 for Essential or Essential license is not present
  2. dgmtexas

    CCC Agent Licences not releasing when agent logs off.

    I know this sounds crazy but: 1. Make sure that you have nothing but numbers and letters in the user name field. No spaces either. Check to make sure that there are no spaces after the user name either. 2. Make sure that you have no letters in the extension number field. 3. Make sure that...

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