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Brian, you are awesome! You solved this issue. I've had this now for 11 years and never knew we had this issue. It was not until last night that I was verifying that our number listed on our new website was routing new customers the right place. only to find that they were being dumped into...

OK, now with your help its getting someplace. It is assigned to "10". Going through the process of pool, line assigned (#21), still seems to lead to the same results though when accessing using Feat 981 then inputting the password from that handset, it shows zero messages and when called> the...

Please pardon my being a bit naive. GD mailbox is Ext #21. If someone tries leaving a message there they here" mailbox is full". If I try to access this by accessing the main handset (ext #21) and press F981 then the password it shows zero messages. Again I have tried to delete and recreate...

all extensions are two digits (ie ext 21 is the main) of that is what you're referring to.

Not sure what you meant by (10 or 100). I again tried to delete and recreate the mailbox and also changed the class to 2 instead of on with no change - still states that mailbox is full if someone calls in but shows no messages from the handset. Rebooting did not help sadly.

7310 main phone with two other extensions. Norstar Meridian with Flash. For some reason my "general delivery mailbox" says it's full if someone tries to leave a message. When viewing from the handset it show there are no messages but no one is able to leave messages. I've tried a couple times...