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I have a customer that needs to use TAPI for and out bound call center. I have it working for local calls but I cannot get it to make a LD call. They have to input a LD code from the carrier to make a LD call. Not sure if the code is my problem or what it might be. Any suggestions would be...

I have an IPO 500v2 running 7.0. We are installing an outbound dialer for a call center on it. When I look at the modem set-up screen it shows me - Line 10: IP Office Phone: 223. Where is the system getting this info from and is there a way to shorten the total characters that are displayed? The...

Jamie77 - Can you give me the programming steps?

Can the IP Office 500 v2 do outbound station level CLID?

I ended up having to put the password into both places to make it work. Go figure. Nothing is ever by the book these days.

Well it worked for a few minutes. After it was working I went into the LAN1 tab and turned off the Auto-create Extn/User just like it says to in the set up. After this change I saved the configuration (it was and Immediate Config Reboot Mode). The phone quit working. Any Ideas?

I dont know what changed but I went through the configuration once again, the same way I have done it the past 3 times, and it worked this time. Thanks for the info amriddle01.

I am using the password that I set for the login code under the supervisor settings tab. I have tried the extension number and the user name that I programmed into the system.

I am trying to get a Polycom IP 6000 set working on an IPO 500 v2. I have done everything by the book but I cannot get it to registar and work. Also, I have checked and I have a valid 3rd Party IP Endpoint licence. In the System Status I get a Login failed due to incorrect user id/password. I...

On a new IP office install, single site small office, is it necessary to Vlan the voice and data? If a possible sale to a small office with a peer to peer network in place, what is the best way to configure the network for best results with an IP office system?