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hi thanks all for your replies. i have time today to look into this. i need to re-learn something here. i have line 125 defined in target lines, and i have the callpilot set to answer it immediately, which the old system did. the new system does it as well, but has the ring splash. the settings...

thx for your prompt response, i compare settings in both old and new under Lines Administrations in the callpilot and the PRI is set to answer on zero rings, and from my knowledge, that means it shouldn't ring any phone if theres an active tree defined to answer it? thats my understanding i...

Hi I have a question. i swapped in a "restored" bcm50 to update an older abused bcm50. did the back up on the old one, did a restore on the new one, all went good, i needed to do some dn changes, which i did. its a PRI bcm50, all identical keycodes and latest s.w release etc. incoming calls...

I have 2 laptops for servicing all my customers win8.1 to take on site it has no java installed on it win10 for vpn or port forward access has one version installed and its x86 no other bcm is giving me this issue and a reboot gets me access from both machines on the LAN port side and onsite...

Hi. I'm trying to figure out an issue with a "deployed" bcm50. its been in service, i'm guessing 8 years it has suddenly stopped letting the element manager access it i plug into the OAM port i can get to the webpage and login i can login to the callpilot but element manager says its an unknown...

Curlycord for the save Thank you CC rr

and before curlycord begins listing my problems, this is a sudden bcm problem i have a customer who is halfway through a big reconstruction project and the tradesmen are knocking commercial power and breaks down like its an olympic sport now i have to get the bcm ready for a 2 week customer...

wth? comedy here now??? i'd hang out here a lot more if i knew there was comedy nights [rockband]. i wonder if they take canadian tire dollars??

yes, found a local supplier. problem solved (I hope) thanks every one rr

thats the name of the feature? i've only used the record a call feature on a button i'll read up on that thx rr

perfect...except amazon won't ship to canada hahaha found it on evilbay though thanks, thats a way better solution than the apc one thank you rr

fair enough, got in front of myself this morning bcm50, rls 6.0 all patched up client actually wants the "calls are being recorded" announced in greeting and then when an option in ccr tree sends call to the hunt group the calls are automatically recorded i don't play with that feature much...

Hi i re deployed a bcm that was functional for a few years at another customers (they went hosted voip, instead of bcmvoip) and the new customer is rural, extremely rural and bell ran their analog lines into the building with no lightning arrestors and every time theres a storm, line one (and...

hi quick question number #1 can i have a phone that operated in a hunt group, automatically record messages without having to press "record a call"? apparently thats too hard of a task for some thanks in advance rr

congrats....people say i'm retired, but it sure doesn't feel like it. Got talking to a person i haven't chatted with in a long time, and he said "never seen the internet, and i have no interest in ever seeing it" - i went WOW, you're my new hero

worked like a charm, thanks again CC so about this Prince Charming comment who have YOU been talking to hahaha rr

Thanks, i backup up just now they're brand spanking new expensive billing server crashed (second one in 7 months) so they lost 3 days of invoicing so they are trying to match caller ID to invoice orders they figured CLID with CDR would help detail everything The server dude and i will work on...

I've been doing a bit of reading on pulling CDR records from a bcm50 latest release found a couple of older threads here (very old) has it changed any (ie gotten any simpler?) i have a need to 2-3 days of cdr records at a customers i think the last time i did anything with cdr on key systems...

thank you for your prompt response. My "project" for today :) rr

i'm about to re-deploy a bcm50 here and can't remember if its possible to clear the old customer data out of it? The previous customer where i had it installed didn't have much programming but i would still like to start fresh. Any help is appreciated, thank you rr