Shifting can be done anywhere in the world, but if any physical damage during shifting by own, Warranty not covered. Ask your vendor to do this for safe shifting.
P1. Please share the NON-AGENT and AGENT's first page screenshots of extension and coverage path.
P2. Share the trace of call ( May be voicemail box not configured in Messaging system) Call flow : Switch board -> Agent Extn -> Coverage path -> Hunt group -> Voicemail Server.
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