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Thanks for your prompt responses. I agree with both of you about XO blocking the caller's CLID as its not a valid number in my DID Block. Any ideas or suggestions as to how I can get around it? I am trying to bug XO to see if there's a Modification that they can make. In the mean time, any...

Hello Everyone, I have a Norstar MICS 7.1 w/XO PRI Lines. When I forward my extension 2223 to my cell phone 817.803.0000, and then call from outside the company and dial my extension, I hear "One Moment Please, followed by a ring and a busy tone for 1 second and then the call drops/disconnects...

Thanks for your quick response. My provider is XO and they allow any number of digits, 10, 7 or international. Where can I access the Public DN Option in the system to permanently change the default to 10 like you suggested. Thanks!

Hello, I recently bought a Nortel MICS w/PRI. The system came pre-configured with few options. However, every time I need to make an outgoing call, I have to dial 8, (to get an outside line), then add 1 + 10 digit number. If I dial the 10 digit number without adding 1, then it only sends 7...

Hi, I just installed a Norstar NAM Unit with Nortel MICS PRI Setup. Whenever I call my main company number, I get a recording "The Person you have called is not available" and then it plays my personalized greetings and allows me to use CCR prompts. My question is, how can or where can I find...