We eventually got it to work by having the job scheduled using the NT Scheduler. The login for the NT Scheduled task had to have rights to the Job in SQL.
I really like their ACD product. It is very reliable and easy to work with.
I would recommend sending someone through the Aspect Technician courses so that you can add/move your own hardware.
Regarding Multimedia: Their Web Interaction version 3 is not the most reliable, but I am about to...
We're having trouble scheduling a DTS package on SQL server to pull data from an Oracle 7.0 database. We are using the Oracle 7.25 drivers. The package runs fine in the interactive mode, but not as a scheduled job.
I posted this question to the SQL Server forum and tried what they recommended...
Hello,
I have read the other threads on DTS packages that run fine manually, but don't run scheduled. However I believe I have a different issue.
I have a DTS package that pulls data from my Aspect ACD, which is Oracle 7.3. I went to the SQL Server, installed the Oracle drivers, create the...
Does anyone out there, other than me, use the Aspect Contact Server with the multimedia option? If so, please introduce yourself, so we can share some knowledge.
Thanks!
So far rel. 8 has been pretty good for me. But I didn't have much choice because rel. 7.2.0 had a huge bug in it that caused it to shut down on me when I reached a certain call volume. Very annoying!
In general Aspect has been pretty good, I have many of their products, but I don't like this...
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