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  1. KALA7874

    callpilot 100 delay before answer

    It AA greeting.Greeting # 1.System is MICS 7.0 CP100 and cp150 are in two different locations.
  2. KALA7874

    callpilot 100 delay before answer

    I have installed cp100 and cp150 with software 3.1.There is a pause and a click noise befor the auto/att plays the greetings,this is in both cases.Any one else with same issue.
  3. KALA7874

    Max Greeting or Announc.Lenght

    I have info on 4.0 cos 7 has 10min and cos 15 has 5min
  4. KALA7874

    CP150 Abandoned calls

    cp150 call center with reporting,s/w 31.10.31.22 and rcc s/w 31.10.28c.Real time and ipview do not see the calls abandoned the ACD,but when I request a report for the day I see abandoned calls.Every thing else works ok.Any ideas thanks
  5. KALA7874

    How to Program Callpilot features into buttons

    feature *3 press the button you want Feature 981 "button programmed
  6. KALA7874

    Callpilot 150 Abandoned call Reports

    I have a customer with cp150 s/w 31.10.31.22 Rcc s/w 31.10.28c.I am having problems with Real Time and IPView Abandoned calls.The abandoned call Report do not match the IPView.There are more calls abandoned than IPView shows.Any idea whats going on.Thanks

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