Thankd for the additional information curlycord.
As soon as I get time I will try some of these ideas and see how they work out.
I'll need to read up on the Appear only and Appear and ring.
Thanks,
Mike
Thanks for the help so far.
It looked like there was a hunt group set up, but maybe not.
However, hunt group or not, is there any way to achieve the following? I just am not familiar enough to know exactly what to ask.
1. Have all phones ring when a call comes in on any line.
2. Have users...
I'm not too familiar with the system, so bear with me...
Our current configuration is:
Nortel Norstar ICS version 4.1
3 incoming CO's
10 extensions (mostly 7316's)
Flash voice mail
We are a small office, no receptionist or operator.
We have a hunt group set up. All three incoming lines are...
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