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  1. bheaney

    Demo R7 Kit to 9.1 Process?

    Btw, these are the licenses on the CD if it helps to answer any questions. Thanks again. IPO LIC PREFRD (VM PRO) RFA LIC:DS IPO LIC - IP400 IPSec VPN RFA IPO LIC R6 ADV EDITION IPO LIC - IP400 VPIM RFA IPO LIC R6 TELEWORKER 5 IPO LIC - IP400 AUDIX RFA IPO LIC- IP400 CTI RFA IPO LIC R6 MOBILE...
  2. bheaney

    Demo R7 Kit to 9.1 Process?

    Hi Gents, I've looked around but there are so many contradictory answers on the subject so I figured it's better to just ask. I have a new V2 carrier (PCS14) with a Demo R7 Kit that someone gave as a gift. Looking to upgrade it to 9.1. I don't think I have to expand the memory as the carrier is...
  3. bheaney

    IP Office is running in server license error mode!

    Hi Guys, I accidentally installed a new IPO in server edition mode and now need to undo it. Is there an easy or not so difficult way to convert it to essential or do I have to format all and start from scratch? Thanks for any help!
  4. bheaney

    Two Remote Worker Phones At Same Location Don't Work?

    Thanks HSM. I figured as much.
  5. bheaney

    Two Remote Worker Phones At Same Location Don't Work?

    I have a 9611G working remotely on 8.1 successfully. Whenever I try to connect two simultaneously, the one booting up causes the other to reset and vice versa. IS this because of a conflict with the call signaling port being used by two phones?
  6. bheaney

    Whisper Causing Dropped Calls With Analog Trunks

    I guess I am the only one who has seen this. I will upgrade the switch to latest and report back. Have a good hump day all.
  7. bheaney

    Whisper Causing Dropped Calls With Analog Trunks

    Gentlemen, I normally wouldn't bother you all with easy questions but this one is perplexing. Please help if you have run into this before. Thanks in advance. Any help is appreciated. System Specs: -Locale: US -IPO release 8.1(69) -VMPRO release 8.1.81 -System contains VCM32 Card. -Trunks are on...
  8. bheaney

    IP400 V2 Expansion Module or IP500 V2 Expansion Module

    Thank You Sir!
  9. bheaney

    IP400 V2 Expansion Module or IP500 V2 Expansion Module

    Can someone please tell me if there is a reason why someone shouldn't purchase and install the IP400 digital station 30 expansion module rather than the IP500 module that does the same thing? The same question goes for the analog trunk and phone modules. Is the only reason to buy the IP500 units...
  10. bheaney

    Trunk to Trunk Transfering Screeching Sound?

    Thanks all for the help. I'll be on site next week and try the resistors. I'll keep you posted on the result. Thanks Agian!
  11. bheaney

    Trunk to Trunk Transfering Screeching Sound?

    The problem continues even after a reboot of the IPO and the VM Pro server. Very Strange.
  12. bheaney

    Trunk to Trunk Transfering Screeching Sound?

    HSM, I have only rebooted the IPO several times. I did not think the problem was related to the VM PC. I can reboot now and let you know. Thanks
  13. bheaney

    Trunk to Trunk Transfering Screeching Sound?

    Hello, A customer has a 6.1 (12) with analog trunks on an expansion module that is requiring external forwarding. However, when transfering to the user through vm pro with unconditional forwarding set to on, a very loud screeching sound is made when the second trunk is seized to dial out. The...
  14. bheaney

    IPO vs. CM

    Hello, A customer of mine with several locations and only approximately 500 users spanned throughout the three sites is desiring a possible new system with some pretty robust features which in my experience would be a great fit for the IPO. My main exprience lies with the IPO however his recent...
  15. bheaney

    Is existing VM Pro license valid?

    Thank You Very Much!!
  16. bheaney

    Is existing VM Pro license valid?

    Hello, I have looked the documentation and I need something clarified please. I am looking to upgrade a site IPO 500 to a 6.0. in order to scn between two sites. This site already has a an 8 port vm pro license. Upon upgrade, are the existing licenses valid? I was only going to upgrade it to...
  17. bheaney

    Site to Site VPN Setup Help

    Thanks so much shine. I'll see if the customer will ever need the features you wrote about. If they do need the VM Pro working together, I figured I'd have to upgrade (yikes) but if both units are 6.0(18) would I still need vcms on each side or just voice networking licenses? Wait, there are no...
  18. bheaney

    Site to Site VPN Setup Help

    Hello all, It's my first time posting but I have been a member for some time and usually with all the knowledge here, I have been able to figure things out. However, in the interest of making the customer happy, I may require more help. A customer will be opening a new store several miles...
  19. bheaney

    auto line selection

    Whichever CA button or in your case "Line Appearance" button you want to be able to pick up first, make sure that that particular CA or line is programmed to the first button in the User/button programming tab.

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