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  • Users: tomtx
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  1. tomtx

    Digital or Analog Cordless handset with Caller ID

    Thanks for the responses. It's hard to justify spending a lot here when its only a couple of individuals requesting this option. We're thinking about putting a Digital set on their desk which provides caller ID and an analog cordless set on their desk. They'll have 2 lines with the same...
  2. tomtx

    Digital or Analog Cordless handset with Caller ID

    Hello, I have a CS1000m r7.5 and we've been asked to provide cordless handsets with Caller ID capability. Right now my analog phones do not have caller ID function but can be cordless. I can setup digital phones with caller ID function but i can't find a cordless solution. Does anyone know...
  3. tomtx

    CallPilot Information Line

    Thanks for the response. I was thinking about application builder too, but i need to be able to call in and easily change the announcement on the fly. Is there anyway to do that with an Application?
  4. tomtx

    CallPilot Information Line

    Sorry, above is wrong, Block Incoming Messages is set to 'Always' and Block Message Call Handling is set to 'Disconnect caller after greeting'
  5. tomtx

    CallPilot Information Line

    Hi, We are running Callpilot 5 and have a mailbox set to not allow messages to be recorded Block Incoming Messages: Never Block Message Call Handling: Disconnect caller after greeting The users greeting is played but after the greeting callpilot also plays "The owner of this mailbox is...
  6. tomtx

    Monitoring Calls

    Awesome, POA fixed it. Thanks!!!
  7. tomtx

    Monitoring Calls

    I would like to be able to have them join the call.
  8. tomtx

    Monitoring Calls

    We are running the 1120e phones and i need to know how we can setup our helpdesk extensions to be able to access the same line at the same time without having to do conferencing. I want to have 1 extension on both phones and if 1 person is on the line then the other can pickup the same line...
  9. tomtx

    NTAK75AC Battery Unit

    I have 2 of these for our opt11 cabinets and need to replace the batteries (Panasonic LC-VA1233P) but cannot find them anywhere and cannot find Panasonic replacement parts. What battery's can i use to get these battery units back online. I was suggested part number UB12350 but this is not a...
  10. tomtx

    ATA Needed

    Okay, so we have this configured and registering with the NRS and works really great for voice communication, however, the purpose of this device was for modem communication. When the modems start communication the initial connection is created and connects and then it automatically drops and...
  11. tomtx

    1120E "LLDP TTL has expired" Error

    Figured this out. Older versions of the firmware have an issue with HP switches. We did firmware upgrades and we haven't had any problems since.
  12. tomtx

    ATA Needed

    We have purchased one of the audiocodes MP112 to test. We do currently have sip license that we use to communicate between 2 sites. From my understanding these can be utilized on a first come first serve basis accepting connections from different gateways. how is this setup on the CS 1000...
  13. tomtx

    ATA Needed

    We have a CS1000 release 5.0 and are running 1120E IP phones. We are now to the point that we need to run analog modems in these same locations. I've done some research and found that ATA's are used to solve these Analog to IP issues, however there are ton's of ATA's on the market. What do we...
  14. tomtx

    1120E "LLDP TTL has expired" Error

    Anyone?
  15. tomtx

    1120E "LLDP TTL has expired" Error

    We are getting this error on our 1120E ip phones and neither the phone or the PC connected to it work. It is only occurring with one segment of phones which makes me believe it is a network issue but i need to be able to pinpoint the cause. These are running on a HP 3500yl switch that was...
  16. tomtx

    Clocking Issue?

    No apparent issues with the system. Everything seems to be running fine. Perhaps this message has always been there? but i don't think so. The sysutil card actually sits right next to the cppiv card. it has a little display screen on the front that displays the cp status/health (which is...
  17. tomtx

    Clocking Issue?

    Looks to be the same issue that this guy had here but never got answered. http://www.tek-tips.com/viewthread.cfm?qid=1226559&page=825 It is being displayed on the SYS UTIL card. I ran what you recommended and all links are up and online.
  18. tomtx

    Clocking Issue?

    I did a google search on the issue and this is then only hit: http://www.tek-tips.com/viewthread.cfm?qid=1226559&page=825 This is where i got that it is a clocking issue. As for the message, it is being displayed on the display of my CPPIV. We do have a primary and alternate CPPIV...
  19. tomtx

    Clocking Issue?

    I am getting this message displayed on my cs1000e - '6F SCG 1'. I read it is a clocking issue. how is this resolved? running 5.0
  20. tomtx

    Setting up ACD???

    yes

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