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This is what I needed people... Log into Symposium, under Advanced Click on Voice Services Administration

I looked thru the 4 apps and don't see any of the symposium wait announcements.

The first and second wait accouncements are not in my list of avalible applications to open. This is where I change my menu prompts. Could it be possible that I need to change the wait announcements in Symposium?

I found the maintenance prompt extention and it is asking for a application ID, where do I find this?

Interesting, I have never used the phone to change anything before. Can I find this prompt maintenance number in the call pilot web interface?

I guess myy question would be then, how do you change the announcements in callpilot? Thanks

We have callpilot with symposium express. I need to change the 1st and 2nd wait annocuncements. The Wait ID's are 1 and 2. I know how to change the voice menu prompts in app builder but I don't see those in there. Anyone know?

I get this ... both are right I just need to mod the TN 62 15 to reflect the other entry CUST 0 SIZE 256 RNGE INTL ENTRY 0 HNTN ESA_HLCL ESA_INHN NO ESA_APDN YES HLCL 4xx345x2x2 DIDN NO HLOC LSC CLASS_FMT DN ENTRY 1 HNTN ESA_HLCL ESA_INHN NO...

So... ld 11 chg i2002 62 15 then i get stuck

Anyone have any idea?? Should I change the thread?

Well I was looking through the zipped files... how do i change the NATL and INTL numbers for this output? PT0000 REQ: prt TYPE: clidver SORTBY tn ESAONLY no SHORT yes TN 62 15 DATE PAGE DES TN KEY DN ZN CTYP CLID RT CALLED# 062 0 00 15 00 SCR...

Is there a load i can go into and make the change?

I have a i2002 that automatically goes to speaker phone when answered. I can't seem to find it in the options

alas to no avail

I checked and the settings looked the same. I can switch out the Physical phone with one that is currently working and it will still will not work on that TN

Thanks but the other i2002 displays it fine

Yes and outgoing calls

darn no change REQ: prt TYPE: i2002 TN 62 12 DATE PAGE DES KEM_RANGE DES 8467 TN 062 0 00 12 VIRTUAL TYPE I2002 CDEN 8D CUST 0 ZONE 001 FDN 8599 TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA MWA LMPN...

other phones display the name of those two DNs properly? Yes What names? The names I programmed into LD 95 What are those to printed TN's displaying on other sets when there is no CPND programmed against them?? Sorry for the confusion, I removed the names from the prt see below DES 8467...

Here's the two and the bottem one is one that is working >ld 95 CND000 MEM AVAIL: (U/P): 2352155 USED U P: 577811 117457 TOT: 3047423 DISK RECS AVAIL: 1152 REQ prt TYPE name CUST 0 PAGE DIG DN 8491 DN 8491 TYPE SL1/MIX NAME ******** XPLN 14 DISPLAY_FMT FIRST,LAST REQ...