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  1. tgrenier

    Incoming caller ID

    Just a thought, as I've never come across a situation like this, so I haven't tried it. Forwarded calls show the caller ID of the IP Office, so you could try funnelling your calls through some forwarded extension. Set the extension to forward back into one of your DIDs. That may not be practical...
  2. tgrenier

    Variable Routing VM Pro 4.2.24

    Actually, you can still use intrigrant's idea. First build the incoming call routes based on CLI. When they press 1 for sales, just transfer to that.
  3. tgrenier

    Dialling keypad touchtone problem on 54xx phones

    We experienced this issue at our office. Same hardware (406v2). At that time, we had gone through tons of firmware changes, including several beta versions. Ultimately, we ended up resolving the issue by DTE erase, proper firmware upgrade, and reloading the config. The "stuttered" dial issue...
  4. tgrenier

    How to record AA greeting from outside?Embedded VM

    Send one of their incoming call routes to the shortcode that you use to record the AA.
  5. tgrenier

    User's Extension rings constantly, until phone (5410) is unplugged?

    Try logging the phone out and back in again when this happens. I had a similar problem where unplug/replug didn't fix it, but relog did. Of course this is just an immediate fix and may not prevent it from happening again.

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