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  1. motox2

    BUG0392 error

    any idea on what i should look for? Do you think this could be a route programming issue, or a CDR config issue?
  2. motox2

    BUG0392 error

    Hey folks, i have been getting alot of these errors below, BUG0392. Anyone have a solution on how to fix these errors for my 7.6 CS1000? Thanks in advance :) BUG0392 Zero value in CDR_XFER_TIME. Procedure SETMISCELLANY.
  3. motox2

    Callpilot App Builder Player issues

    Hey folks, yes i know its sad that still have an old 600r 5.0 CP system that i have to take care of, but i was hoping some of the old timers here might know how to fix the issue im having. So i can open app builder, and a menu no problem. The issue im having is when i try play a greeting from a...
  4. motox2

    Analog trunking CS1000 to IP Office

    One little detail i forgot to ask.... if a call originates on the CS1K calling a station on the IPO or any PBX for that matter, will the originating DN CLID pass through the analog lines/trunks and hit the other PBX so it can be routed to the phone accordingly, or will the analog trunk DN CLID...
  5. motox2

    Analog trunking CS1000 to IP Office

    Hello all!! I am working on a project in my lab, trying to connect a CS1000 to an Avaya IP Office system using analog trunks. I kind of have an idea of how to do this, but i wanted to run it by everyone and see if it's a valid plan. So the plan is to use some analog lines from CS1000 and connect...
  6. motox2

    MCDN doesnt work

    Thanks for reaching out Bignose. You didnt really answer my initial question, but thats ok, i appreciate the additional info about MATT even though i already identified it as the problem in my case. Thanks again!!!
  7. motox2

    MCDN doesnt work

    No bites on this issue i see, im a little disappointed but that's ok because after some mind-numbing research, i discovered the problem and decided to list it here in case in the unlikely event this happens again, someone else wont develop an aneurism like i did trying to figure it out :) So...
  8. motox2

    MCDN doesnt work

    Hi folks i have a CS1000 ver5.5 that seems to have an issue sending calls to VM. The MCDN is 5555 and it has MWC=yes configured. If i call 5555 directly it routes straight to the operator. Likewise, if i hit the MWK softkey on the phone it sends it to the operator just the same. Here is the rub...
  9. motox2

    Avaya 1120SS TSG Phones

    ok so i have some TSG 1120SS phones and for the life of me cant figure out why they are not getting power when i connect to an Avaya 4550-PWR switch. If i take the same phone over to an older 470 series PWR switch, the phone comes up just fine, but the newer 4550-PWR switch will not power the...
  10. motox2

    Net Box reset procedure

    The equipment your talking about is Govt owned and should not be discussed on a public forum. Please contact your RIMC office (im sure you know where I mean) for more assistance.
  11. motox2

    R2 signaling to CS1000

    Anybody ever setup R2 signaling from the carrier to a CS1000? If so could you please provide some guidance on the programming aspect of it? Thank you kindly
  12. motox2

    Group hunt round robin

    I guess if i sacrificed the ability to NCFW, what if I setup a PLDN and pointed that out to an LSNO with all my external cellphones. That would at least provide the RRB effect the customer wants to distribute the calls across the LSNO? Thoughts? Any gotcha! programming on this setup would be...
  13. motox2

    Group hunt round robin

    Thanks guys, i will give it a shot and post back soon. Any other thoughts are always welcome. Thanks again!!
  14. motox2

    Group hunt round robin

    Hi guys, i have been asked to engineer a solution to allow calls to an incoming number be pushed out to a group of external numbers, but in the event one of the phones doesnt answer, they want it to roll to the next external number. Any thoughts would be appreciated. Thank you
  15. motox2

    CS1000 Digital Phone Threat Recorder

    I will give them a shot, thank you kindly
  16. motox2

    CS1000 Digital Phone Threat Recorder

    Hey all! Im looking for a threat recorder to use on my CS1000. Specifically for my Avaya/Nortel 2250 digital console phones. I know IP is the new wave of threat recording, but for now I am only interested in a digital phone threat recorder. I have been using Telstrat, but apparently Avaya...
  17. motox2

    Callpilot Holiday issue

    When adding a holiday for Callpilot 4.04 the default is starting at 00:00 and finishing at 23:59 for the same day. I have added 10 or so holidays using this method. For some reason though which I have never seen before when I add a new holiday using the same specs, when I save the holiday it...
  18. motox2

    Incoming DID DN converted

    Hey guys, I really appreciate the great responses. It always helps to have a second, third, forth, set of eyes on any issue. So with that being said, I want to really quick pass along the fix action. After exhausting all these great ideas, I had to take a step back and come to the conclusion...
  19. motox2

    Incoming DID DN converted

    Hey guys, thank you so much for the feedback. This issue still has not been resolved. I spent most of the day today troubleshooting this issue and rebuilt the route, all the trunks, RLB, etc. NCOS/FRL is not an issue because I provisioned NCOS 0 and FRL 0 on my trunks and RLB until everything is...
  20. motox2

    Incoming DID DN converted

    I forgot to add, there is no IDC tables built.

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