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Ok, thanks. But I'm only seeing very recent history in the printout and nothing from last night. The Software Input/Output Guid I have is only book 1 of 2 and stops at LD 18. Are there other options in LD 22 for going back further in time?

How do I review the history file you mentioned and what should I look for? The phone is a TDM, M3903

Hi, Searched posts but could not find any related to my issue. I have a user who has reported that she has been cut off of customer conference calls for 3 week running in what sounds like either her phone rebooting our our entire PBX rebooting on a regular (scheduled?) basis. Her phone comes...

Thanks for the info guys - worked out great. I rarely use this forum but when I do it always comes thru for me! -K

Thanks John, We intend to only use this during emergencies like when our IP Network goes down So now my question has to be how does one go about "build a class of add braodcast allow to a working class". I've checked the voice mail side and the Broadcast Mailbox of 5555 has already been setup...

thread798-999117 Hello what is the CLS code I must allow to use the Merdian Mail Broadcast Capability feature? Thanks, -K

Thanks Gents, I'll give these a try today

Our auto attendant currenty has an dial option "Dial 0 for an operator" but we don't have "live" operators. So I need this to call thru to an voice mail on a specific DN. I've tried to assign 0 in Meridian Mail but 0 is not an option only 1 - 9 ???

Hello, been busy with other issues so have not been able to post respones. Once in a while I still notice a "DTC003 - Clock controller can not be accessed" error message. So far our service has remained up... For TAnselm's questions, STAT 2 shows no alarms and LCNT 2 currently shows no counts...

Thanks for the tips

Whats the easiest way to temporarily take a M3902/M3903 out of service and then back in service. For example, if the phone gets unpluged for a period of time, it seems to get put OOS by the PBX. And the only way I've found to get it back INS is to make a minor change on the phone...

Here's what I have for LD 48 STAT TMDI 2 TMDI 2: ENBL DTI 2 ENBL PORT 0 DCH 12 OPER PORT 1 . DTC003 and now that I think about it, yes the switch did reboot after pulling the TMDI card out of slot 2 which is our ckt from our svc provider. So the CC LED is still...

Here's what I've got for LD 60 SSCK 0 SSCK 0 ENBL SYSTEM CLOCK - DTI061 PREF - 2 SREF - FREE RUN AUTO SWREF CLK - ENBL Looked at LD 48 but could not find a command that would have given the clocking source info for the DCH so I used LD 96 STAT DCH 12 (12 is our DCH on Loop 2 where the CC and...

pbxn, I did not switch INI when reseating the card. Gonna look stupid here but what is switch INI? I'll run the ssck and post the results

Hello, Looking for some help with our TMDI/PRI I'm new to the SL1 so not sure what's going on here. Our service took a hit and I was able to get it restored by reseating the card. But have some questions about what I'm now seeing. The CC LED on the TMDI card is Red and the YEL LED is Yellow...

Thanks all for the info, I did initialy report it to our telco who said they were able to loop-up to our NTI. Thats when I 1st powered down/powered up the system and that seemed to clear the problem?

The last couple of days been getting a Yellow Alm on our TMDI card which locks out our DID/DOD trunks. This all started after last week taking a RED alarm on same ckt when the ATT T3 went down which our ckt rides across. I've been able to restore service by restarting the system, which I know is...

Thanks John, Here's what I have for LD 22 - don't see that any tty has acd but do see cty for two ttys? Also, here are the details of our system. I'm assuming that the exts that we want CDR records for will have to have one or more CLS added ? Version 2111 Release 25 Issue 15+ PSWV Version PSWW...

I've recently taken over managment of our SL1 and have been asked to setup CDR/SMDR for a sales department. Here's what the sales manager is asking for 1. Daily log in/log out capabilities and time of day for each 2. Total Phone time in minutes 3. Total number of calls 4. Actual number that...