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  1. kwassell

    Call diversion on compact plus

    Hi Hawks, thanks for your response That feature is not on the UK build I guess, as its not in the system administrator guide, anless of course its an installer option? Regards, Keith
  2. kwassell

    Call diversion on compact plus

    Hi Hawks Trying to play with this redirect but keep getting redirect denied when I choose the line(s) to redirect. What is blocking this in admin???
  3. kwassell

    Call diversion on compact plus

    Hi elly10 Not sure wether you are the the us/canada market or uk. In the UK its a standartd Telco feature to be able to set call diversion in the CO(exchange), as described above. when this is set the call is no0t routed to your PBX but forwarded by the central exchange on to the diverted...
  4. kwassell

    Call diversion on compact plus

    Hi Everyone, thanks for your help so far, The situation is complex, we can forward calls using a norstar feature, but then the receiver of the forwarded call only gets our CLID and not the CLID of the calling customer. The lines concerned are not standard loop/MF lines, but ISDN 2e. On...
  5. kwassell

    Call diversion on compact plus

    Hi, wonder if anyone can give me a push in the right direction. I've installed a norstar compact plus with BT rev 4 software, and have it connected to BT via ISDN 2e. we are trying to do call diversion using *21*nnnnnnn# It appears that the norstar is not forwarding the * or # to line. BT...
  6. kwassell

    8x24 - is external to external transfer possible

    Hi I have an old BT 8x24 (c1992) I've got set up with 6 lines and its working fine, but can't find external to external transfer in the setup anywhere. This would be ultrat useful. Any advice would be welcomed Regards, Keith PS anyone know where to download the 8x24 documentation, I only have...

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