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I checked the PRI's and there was no errors on it. Still getting the clicking issue but I have engaged my PBX vendor. So far they came up with nothing. will keep you guys posted. Thanks!

I will check the DS1 logs. When it happen to me, I was on a wireless headset but I switched to my handset and it was still there. The other person it happen to does not have a headset. Thanks for the response!

Hey guys, I am running cm 3.1 with a mixxed environment of VOIP and Digital sets. (4621/4622/9630/6416) I am getting a very sporadic issue: if you dial an outbound call there is a clicking on the line every 2 seconds for the call. This is hard to replicate, I've been trying to catch it but...

Seems that the Telco might have seen an issue on their end. I am waiting to hear back from them or it might mysteriously work with no issue found on their end. I will keep you updated and thanks for the response.

This is the Trunk setup (114 members) Would the busy threshold cause the issue since it is set to 68? I did the list blockage and there was none. I checked the dsp resources as well. Since the issue is sporadic, its hard to capture it. Trunk Group setup --------------- Group Number: 1...

Any help would be appreciated. Thanks

Hey guys, I am currently having a sporadic issue that is getting annoying. Users are currently experiencing dead air on an outbound. They would try to dial the number a few times and then eventually it connects. This doesn’t happen often but lately it’s been happening a few times a day. I...

Thanks!

I ahve been asked by my call center agents that they would like to use the headset and handset at the same time for training purposes. This was a feature that was working with their old digital call masters and now that we moved them to 4621/4622 voip sets seems like it doesn't work anymore. I...

If not a player than a windows media player "plug in" that will allow me to listen to *.lvp format?

I should have been more clear with my question. The Q phone is a windows base smart phone from verizon wireless. I currently have all my email forward to it and that includes the *.lvp attachments. I'm trying to find out if there is a player that I can install on that smartphone so I ca...

I recently programmed my Audix to POP all voice mails to outlook. I currently have all emails sent to a windows Que-phone hence including VM's via outlook as well (*.lvp attachment). Is there an "Avaya voice player" program that can be installed on the Que phone to listen to voice mail...