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  1. isaacgrover

    Windows Installer / Installshield corrupt on W2k3?

    @goombawaho - We had discussed that as an option as their current server is six years old, but wanted to explore all possible repair options prior to replacing it. -- Isaac Grover, Owner Quality Computer Services of River Falls, Wisconsin Web: http://www.qcs-rf.com
  2. isaacgrover

    Windows Installer / Installshield corrupt on W2k3?

    Greetings, At a client site is a Windows Server 2003 R2 box, no Active Directory, mostly as a file server to the workstations with the exception of multi-user Peachtree 2011, which is accessed by three remote users who RDP in to the server, and not always at the same time. The client asked us...
  3. isaacgrover

    Reverse engineering Netgear FVS318 config file

    Good evening, We have a new client with an FVS318 on-site, configured with a client-to-site VPN tunnel for a remote salesperson and a site-to-site VPN tunnel for the owner's home office. Whether they were not given the login credentials for the admin interface or they have been lost with time...
  4. isaacgrover

    Broken image in message body using Outlook Web Access

    Greetings, When accessing messages, especially replying, via Outlook Web Access using Internet Explorer 8 on Windows 7, the message body *always* shows a broken image - no message text ever appears. Outlook Web Access works just fine in IE7 & IE8 on Windows XP. Can anyone provide any...
  5. isaacgrover

    Charging for email support?

    Good evening from Wisconsin, As our client base grows, our technicians are now receiving support requests via email frequently enough that we are brainstorming ideas to implement a fee structure for our non-retainer clients, as generating responses for each of those requests moves billable time...
  6. isaacgrover

    MySQL Administrator not backing up current database

    Good evening from Wisconsin, I recently came into managing a Windows 2003 server that has MySQL Administrator installed and supposedly running the MySQL databases for that server. We're trying to migrate the MySQL databases to a new server, but I can't seem to get the current data, only...
  7. isaacgrover

    .htaccess redirect for Blackberry users not working

    Hi Josh, that did the trick - I gave you a star. =) -- Isaac Grover, Owner Quality Computer Services of River Falls, Wisconsin Web: http://www.qcs-rf.com
  8. isaacgrover

    .htaccess redirect for Blackberry users not working

    Good afternoon, All I am trying to accomplish is that visitors to my site using the Blackberry Tour (Blackberry 9630) be redirected to index.htm, and all others go to index.html. According to what I have read, this should work. However, my Blackberry users receive an 'excessive redirects'...
  9. isaacgrover

    DNS resolution oddity

    Good morning from Wisconsin, I have a Windows Server 2003 machine serving as primary DNS for one of our corporate clients, and all workstations in the enterprise resolve correctly, my guess is because the server is using root hints, but the screenshot below indicates that the server is...
  10. isaacgrover

    Deskjet 3940 not printing landscape, portrait ok

    Good morning from Wisconsin, One of our clients has an HP DeskJet 3940 connected via USB to a Windows XP Home w/SP3 system, and the printer will not print anything in landscape, only portrait. The printer has been disconnected, drivers removed, system rebooted, current drivers from hp.com...
  11. isaacgrover

    Disappearing appointments after DST2007 update

    Good evening from Wisconsin, Back in February 2009, I applied the DST2007 updates to a Windows Server 2003 machine running Exchange 2003. The updates were delayed due to incompatibilities with the client's BlackBerry configuration. The client just recently noticed that standalone appointments...
  12. isaacgrover

    Disappearing appointments after DST2007 update

    Good evening from Wisconsin, Back in February 2009, I applied the DST2007 updates to a Windows Server 2003 machine running Exchange 2003. The updates were delayed due to incompatibilities with the client's BlackBerry configuration. The client just recently noticed that standalone appointments...
  13. isaacgrover

    WebDAV on IIS 6 + SSL: Bad Request

    As a followup to my previous post, the data added to the file is only being cached while the NetDrive connection is open. Once the NetDrive connection is closed, the newly-added data does not appear in the file as viewed on the server. Reconnecting via NetDrive and opening the same file...
  14. isaacgrover

    WebDAV on IIS 6 + SSL: Bad Request

    Good evening from Wisconsin, I am trying to set up WebDAV using IIS6 + SSL on Windows Server 2003 R2 w/SP2 and I know I'm only a checkbox away from having it work without errors, and I don't know where it is. All operations are being tested with NetDrive and IE 8. From a remote client, I can...
  15. isaacgrover

    Domain user can't move/delete items from desktop

    As a followup to my original post, I just backed up the original profile, blew it away on the server, re-created it, and restored the documents, shortcuts, and settings. It was clearly a permissions issue somewhere, but I no longer had the time to mess with it. Thank you for all the...
  16. isaacgrover

    ACT 2009 contact db stored on file server?

    Our company uses a Linux server running Samba for all our file-sharing needs. We don't necessarily need support for this, we just need to know how it can be done. -- Isaac Grover, Owner Quality Computer Services of River Falls, Wisconsin Web: http://www.qcs-rf.com
  17. isaacgrover

    IE6 & FF3 simply won't start

    As a followup to my original post for my particular solution, I had done goombawaho's suggestion of sfc /scannow and even a repair install, which didn't repair either browser. Linney's suggestion of IEFIX worked for me, but didn't fix Firefox. So I found another post on another forum that...
  18. isaacgrover

    ACT 2009 contact db stored on file server?

    Good evening from Wisconsin, I have been using ACT! since version 2000, then jumped to 2007 several years ago, on my primary business machine running Windows XP Pro w/SP3. Now my office manager needs access to the same database to schedule appointments, add/modify contacts, etc. In response...
  19. isaacgrover

    Windows product activation

    Hi bert59, I have seen similar errors when customers' computers come in with a pirated copy of Windows XP. There is a specific anti-activation tool out there that now registers as a hacking tool within AVG Free. Unless that tool has been configured as an exception inside the AVG Control...
  20. isaacgrover

    IE6 & FF3 simply won't start

    Good evening from Wisconsin, My office manager's personal laptop was infected with Vundo, which I used VundoFix to remove and MalwareBytes Anti-Malware and AVG Free to ensure the system was clean of spyware and viruses, respectively. This system is running Windows XP MCE 2005 w/SP3. Now...

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