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  • Users: kolbr
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  1. kolbr

    DND Override

    I doubt that is possible, but I'll ask anyway. One of our offices takes a daily 1 hour lunch and they put their phones on DND during this lunch, However, they have a private line that only the bosses have access to, and they want that certain phone line to ring, even if they have DND...
  2. kolbr

    Replacement SD Card

    Thank you guys for the information!
  3. kolbr

    Replacement SD Card

    On my IP500 V2 phone system, the SD card is a Micron Class 6 8GB SD card. Is this card upgradeable, i.e. would I be able to purchase a 16GB Class 10 card and copy the data from the 8GB card to the 16GB card. I was just looking for something that might increase performance on things like system...
  4. kolbr

    Message Indicator Light Stays Lit after module replacement

    After trying everything suggested, I finally replaced the magix processor and did a restore with our latest backup pre-lightning strike. Thanks to everybody that responded! :)
  5. kolbr

    Message Indicator Light Stays Lit after module replacement

    I've manually deleted the messages on all of the phones (Menu, msg, delete) and also went into WinSPM, maintenance, System, and cleared the message light from all of the phones. This turned off the lights on most of the phones, but not all. I've also busied out the replacement board and reset...
  6. kolbr

    Message Indicator Light Stays Lit after module replacement

    We had a lightning strike that fried one of our 408 GS/LS MLX boards. I replaced the board and then did a Board renumber through the WinSPM software. Everything is back up and running except now the message indicator light stays lit on several phones, even phones that don't have voicemail on...
  7. kolbr

    Partner ACS v8 & Centrex lines

    That's what I was afraid of. I guess I can always program a button for it or program an autodial button with just a 9 and convince people that they have to press this button first for every outgoing phone call. Thanks for the quick response! Is there any other way to make this as simple as...
  8. kolbr

    Partner ACS v8 & Centrex lines

    I have to dial 9 to get an outside line since we have Centrex lines. How do I program the ACS so that a person can pick up the phone and dial 911 and have it work, instead of having to dial 9911. Thanks in advance! :)
  9. kolbr

    Auto Attendant

    I'm totally new to IP Office so I apologize if this is a stupid question. I have several phone numbers setup in the Incoming Call Route that I have going to an auto attendant immediately via a short code I created. This works great, however my problem is that within this auto attendant there's...

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