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  1. matthewk24

    Weird VDN Results

    The delay is inconsistant. It happens randomly and I can only find it after the fact. That is why I am stumped. Does the Max Delay look at the processing of the call all the way until it is answered?
  2. matthewk24

    Weird VDN Results

    I have a VDN that recently has started showing long max delays. Nothing has changed with it and I have no idea why it would have long delays because there isn't any queueing or anything. It is basically a routing VDN that sends calls to a day or night menu. 1. announcement 1000 2. goto vector...
  3. matthewk24

    De-administer LAN card

    Doh! Sytem type would help eh! It is a 250. Thanks Ken. I had done that but did not know if I could just remove the board at that point.
  4. matthewk24

    De-administer LAN card

    We do not utilize this function and I would like to remove the card. How do I do so properly? Thanks, m
  5. matthewk24

    PRI Migration

    5essfun is right. I did this a few years ago. You just wait for the cut to happen and then move the cable over to the new port on the mux. CAUTION - Quadruple check that they have the correct settings to the mux, as stated by 5essfun.
  6. matthewk24

    set the number of rings before going to AUDIX

    Change the Active options to N. I believe with the Active option set to Y it will roll straight to cov when this person is on the phone.
  7. matthewk24

    Break Double Coverage in VDN/Vectors

    I tested on my system exactly as I pointed out and it worked fine. Don't know if I have something different or what, but it worked.
  8. matthewk24

    Break Double Coverage in VDN/Vectors

    Can't you just use a route to statement with cov y? Extension 2300 with cov path 1 that covers to vdn 2000 - vec xxx which collects digits and routes how you want it with coverage y. Set the vector something like: 1. collect x digits after announcement xxxx(press 1 for accounting blah...
  9. matthewk24

    Announcements Not Playing For External callers

    Q = y Pr = n Rt = 64 Matt
  10. matthewk24

    Announcements Not Playing For External callers

    By the by, a wait step did not help and prflash already has one in his vector.
  11. matthewk24

    Announcements Not Playing For External callers

    I have a similar problem except I'm on a g3si v11 with a tn2501 board. My vector doesn't seem to go to the next step it just plays the announcement for a couple of seconds and then skips back to the beginning of the announcement. I have rerecorded the message. I have created a new vdn with a...
  12. matthewk24

    Play Moh within a Hunt Group Que

    For giggles I just set up a hunt group, ucd-mia, and then created a new announcement, on a val board, recorded some hard rock, put the announcement in the first announcement field, then called the hunt group. It worked fine. However my sitch may be different that what you have going on there...
  13. matthewk24

    4625 IP Phone Screen Saver

    There are two places in the 46xxsettings.txt files where you can find this. The first is: ################ SCREEN SAVER SETTINGS ################### ## ## Idle Time Before the Screen Saver is activated (minutes) ## Number of minutes without phone activity to wait ## before the screen...
  14. matthewk24

    Meet Me?

    Also take a look at the FAQ page for this forum. There are many how to's, including a few for meet me conferencing.
  15. matthewk24

    audio problems with ip-softphone

    The product support notice says that you can get the patch from Avaya Tier 4. I would guess that means that you need to call Avaya to get the patch.
  16. matthewk24

    "Enhanced ec500 feature not assigned"

    Xmobile works similar to ec500 just not as nice to manage. One limitation is that it will bridge only one appearance per xmobile. It is relatively easy to set up and you can find plenty of documentation on how to set it up.
  17. matthewk24

    Skill Overflow

    Are you sure the hunt group is set up as ead-mia?
  18. matthewk24

    Ringdown on IP set

    Thank you, manfmmd, it works like a charm.
  19. matthewk24

    Ringdown on IP set

    Does anybody know if this can be done? One sort of solution is to limit the phone's access and hide the call-appearance and make an Autodial/Abbr Dial button. But this requires a button push. It would be nice if the phone could just dial when it goes off hook, specifically on an IP set (4610/20).

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