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  1. ccctech

    ServerEdition/ApplServer Backup on 11.1.1.0 Build18

    This works for me. From WebManagement via port 7071, Settings>System> check the box Enable HTTP file store for backup/restore From WebManagement via port 7070, setup a Remote Server Using the settings below. Server Name = <Whatever you want it to be> Protocol = https Remote Server Address =...
  2. ccctech

    Upgrade from 11.0 windows to 11.2 linux? No OK button on restore?

    If you are using R11.1 Feature Pack 1, Service Pack 1 released in June, there has been a Critical Patch released that may fix your issues. It can be downloaded from Avaya's support site. Look at PSN005872u for details. Hope this helps.
  3. ccctech

    J179 issue with a call on hold and releasing a second call auto reconnects to the held call

    Thank you. I also found out this was a known issue with R11.1 SP2 and 4.0.6.0.8 Phone Firmware. It looks like it was corrected as part of the R11.1 FP1 SP1 just released, with updated phone firmware.
  4. ccctech

    J179 issue with a call on hold and releasing a second call auto reconnects to the held call

    Here is the scenario, On a call from the Call Appearance a=, receive a call which comes on Call Appearance b=, answer the new call by pressing the b= button (the caller on a= is automatically placed on hold). Transfer the call and when the user presses the soft button "Complete", it...
  5. ccctech

    Hunt Group Fallback spontaneously going in Night Service

    Thanks, I checked the time profiles and Menu Programming for every user. It was neither of those. I may have stumbled on the fix but time will tell. Several groups have Fallback Night set to an After Hours group of phones. Those after hours users have Night buttons for those groups so they...
  6. ccctech

    Hunt Group Fallback spontaneously going in Night Service

    IPO Server Edition R11.1 SP2. Have a few Groups without any Night or Out of Service configured that seem to randomly go into Night Service mode. I verified no Set Hunt Group Night Service buttons assigned on any users and disabled the *20*N short code feature. There isn't any Call Flow action...
  7. ccctech

    R11.1 FP 2

    I see the .iso image is out now. Anyone try it yet? Curious if this release has the SIP/H323 Phone DTMF issues with PRI.
  8. ccctech

    TLS Cert set to expire 3/17

    I have had that issue. I ended up loading the file via Manager Embedded File Management to the System/Primary Folder. Then login to Web Manager (I used Chrome), go to Applications, File Manager and go to the System/Primary folder select the file you uploaded a moment ago and select move and...
  9. ccctech

    r11.0.4 Remote 96xx phones swapping extensions

    We had a similar problem with phones in one office that registered to a remote server. In our situation we found SIP and H323 ALG was enabled within the router at office with the phones, plus it was enabled on the providers cable modem. Once we disabled it on the router and had the Internet...
  10. ccctech

    IPOSS Required for R11.1 Preferred Edition?

    Yes, I believe that started in November 2020. Plus is required when upgrading/migrating to R11.1 as well. So you will need to purchase an upgrade license and IPOSS.
  11. ccctech

    How to change of virtual IP Office R11.1 via console

    From the IP Office Deployment Document... Procedure To open console page: Using the vSphere desktop client: Select Inventory view. Locate the required virtual machine in the inventory navigation tree on the left. If not shown, select View > Show VMs in...
  12. ccctech

    11.1.1 DTMF not working on 9608's

    Has anyone had issues with J179 phones and this DTMF issue??? Going to be installing this version (perhaps not) on a Server Edition, IP500v2 w/ PRI Trunks. J179's will be onsite and remote phones with ASBCE.
  13. ccctech

    WebLM and ASBCE

    I have a similar setup. On mine, I have the IP Office PLDS Licensing hosted to my SD Card Serial Number/Host ID of the IP500v2. My SBCE is licensed to my App Server's WebLM. Once you log into WebLM and change the default admin password, log back in. Go to Server Properties and to get the...
  14. ccctech

    J179 not updating firmware on remote worker phones

    Thanks for the response. It appears it was setup using both Reverse Proxy and Application Relay. I will try again by disabling Reverse Proxy. Below are the screen shot of setting with IP Addresses blacked out. Reverse Proxy Application Relay
  15. ccctech

    J179 not updating firmware on remote worker phones

    Using an IP500v2 R11.0 as the file server. Using J179 phones remotely through an R8.1 ASBCE. I am preparing for a migration/upgrade to Server Edition R11.1 and was wanting to update phone firmware ahead of time to keep down time to a minimum during the cutover. Uploaded new J100Sugrade.txt...
  16. ccctech

    IPO, OneX, ASBCE 3rd Party Certificate from GoDaddy

    My understanding the UCC can handle multiple domain names. Does that mean with a single UCC certificate I can use that same certificate as the identity certificate for the IPO, OneX, and SBC?
  17. ccctech

    IPO, OneX, ASBCE 3rd Party Certificate from GoDaddy

    To clarify, I am wanting to use remote J179 phone and IX Workplace users. Thanks
  18. ccctech

    IPO, OneX, ASBCE 3rd Party Certificate from GoDaddy

    I have an IP500v2, Application Server on VMWare Host, and a Portwell SBC. I see on other threads people using GoDaddy. My questions are: Will I need 3 separate standard SSL Certificates, one for each device? Or, will a single UCC/SAN SSL work on all three devices? Curious if anyone else has...
  19. ccctech

    IP500v2 Essential Edition Upgrade from R10.1 to 11.1SP1

    I know the two stage upgrade process for the Server Edition, but can you upgrade an IP500v2 directly from R10.1 to 11.1 without upgrading to R11.0.4SP4 first? Naturally I will have the appropriate license first. Thanks in advance.
  20. ccctech

    Multiple voicemail greetings

    I understand the condition using True/False based on a Condition (Weekly Planner) and routing the call. I am routing the caller to Leave Message Actions based on the true/false of the condition, but not able to designate a Greeting 1 or Greeting 2 within the Leave Message action for the user's...

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