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  • Users: mike212
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  1. mike212

    Cov answer group doesn't work

    Yes, The cov path is correct. My extension is in C1, along with others. I stat them and they are all fine. I can ring my extension from another phone, but it does not ring in the C1. I stat the station that is the X port and it shows no attempt to go to point 1 (which has my and four other...
  2. mike212

    Cov answer group doesn't work

    I have a station programmed as an X port and want this to route to a cov path that has "C1" as the first point and voice mail as the 2nd. In the Cov Ans 1, I have several other stations. When I test this main number, it rings 4 times and goes to point Two (voicemail). Any idea what can cause...
  3. mike212

    How to build and test a group page extension

    I built a group page and added one extension to this for testing. I am remote from site so I tested using the remote access. After I enter the barrier code I get the dial tone and then dial my group page number. I then get the dreaded error tones. Any ideas? Thanks much, Mike
  4. mike212

    Geographic Redundancy on Callpilot

    Has anyone installed what Nortel calls "Geo Redundancy" on Callpilot. I am getting bits and pieces from them on how this works, especially on how the remote system connects to the Primary. Any information on this type of install is appreciated. MJ
  5. mike212

    Callpilot platform 703t - 1002 rp - what is the difference?

    Can someone tell me what is the difference between a 703t and a 1002 rp CallPilot? I believe the RP to be a rack mount, and the 703t to be a tower. Are there any other characteristics that would make a difference? Thanks much Mike
  6. mike212

    remove call forwarding from remote terminal

    Is there a way to remove call forwarding from a station? I am remote from the system, and need to dial in. When I stat the station, it shows it is call forwarded to another extension. The station is an "X" port that has bridged appearances on several phones. Thanks, Mike
  7. mike212

    toggle off premise forwarding from home user?

    We have a G3 ver 8 with no telecommuting capabilities. I have a user that works from home a lot and wants to forward her office extension to her home whenever she wants, and send it back to the PBX at will. any suggestions on how to do this? Thank You, Mike
  8. mike212

    Personal-CO trunk set set-up as an automatic ringdown

    Thanks, I suppose I'm thinking like the old analog 1A2 days, when everyone just jumps in when they want. Your suggestion of the auto-dial is a good one, but I think I'll just tell them to wait their turn with the ringdown. If this doesn't work, perhaps I will need a trunk group of ringdowns to...
  9. mike212

    Personal-CO trunk set set-up as an automatic ringdown

    I have terminated a new analog auto-ring-down circuit into a personal CO trunk on a definity. This is for a financial desk to hotline to their broker. This line is to appear on several financial 64xx phones. Problem is when it is in use, it would be nice if another user can jump on this same...
  10. mike212

    Port identification from the phone

    Thanks, I did this but it only displays the staion extension number, not the port. I thought there was a way where it would display the port. Thanks again!!
  11. mike212

    Port identification from the phone

    Can someone tell me what feature indicates the activation code for identifying a PBX port from the Phone on a definity? Thanks, Mike
  12. mike212

    CDR Output to recorder for 2nd call to same exten?

    Hello, We are recording our ACD agents. Upon reviewing some of the recorded calls, we found that many of the recorded calls are being dropped by the recorder, and a new record started even though the call was constant. It appears that when an agent is on a recorded call, and another call...
  13. mike212

    Need to remove CallPilot Prompt on DID call to MBox

    Hello, I am routing a call for a user who had their old business and old number call forwarded to a new DID number, then route to the new numbers mailbox. The callpilot answers and says, "mailBox 1212", then the greeting is heard. Can someone tell me how to remove the CallPilots "Mailbox...
  14. mike212

    8500 power suppy shot

    I am in dire straits. We just installed an Avaya 8500 with three carrier shelves in Chicago. One of the power supplies blew this morning. This power supply model number is 655A. Our reseller cannot get another one until monday. This is not acceptable to the boss because they need to be at...
  15. mike212

    CallPilot remote redundancy

    Hello All, I have this option 81 that has a CallPilot. Our company wants an identical PBX & CallPilot set up in a little remote office they have in another city. This remote CallPilot system will have one or two mailboxes on it for the part time users of this remote. In the event of a...
  16. mike212

    It it possible to have a callpilot remote backup system?

    Thanks John, The remote would be the same size box with the same release and rev. The systems are set up for Centralized Meridian Mail, I realize that SOME switch must exist for call to come into first, before it forwards to voicemail on some other switch. However, if the main site switch "A"...
  17. mike212

    IP Agent licencing

    Hey, please don't forget me fellers.. (LOL) Roughly, how much does each IP station license cost at list? When you say the downloaded software won’t work without the license, does that mean the IP station license, or the purchased license for the IP softphone. In R11 do I also need the IP...
  18. mike212

    It it possible to have a callpilot remote backup system?

    I have this option 81 that has a call pilot. Our company wants an identical call pilot set up in a little remote office they have in another city. This remote CP system will have one or two mailboxes on it for the part time users of this remote. In the event of a evacuation in Office "A", the...
  19. mike212

    IP Agent licencing

    Roughly, much does each IP station license cost at list? When you say the downloaded software won’t work without the license, do mean the IP station license, or the purchased license for the IP softphone. In R11 do you also need the IP station license for each IP hard phone as well. Thanks so...
  20. mike212

    IP Agent licencing

    Currently I have a system with rel 11i. I want to add IP agents, and have a licensing question. Currently my sys-param cust options show 5 ip users. I think this is Avaya default. Does this mean I don't need any licensing for the first five users? To add IP agents (rel 6) i think it is...

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