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  1. bighurt55

    customer has spn 11 routing to psap many people misdial causing large

    can i use a dummy acd or system speed call no. pointing to ac1 9 then to call out users dial it to get to ac1 and system translates numbers dial and sends it...people dialing 9 11 my mistake has chicago finest unhappy like i said cant chg ac1 to another number
  2. bighurt55

    customer has spn 11 routing to psap many people misdial causing large

    cant chg ac1 can i use dummy acd or system speed call number pointing to ac1 that way users to call out will dial dummy acd or system spped call which will go to ac1 an system will translate on following digits
  3. bighurt55

    customer has spn 11 routing to psap many people misdial causing large

    cant chg ac1 9 which spn 11 uses is there a way to use system speed call or flexible feature code which would route all calls to ac1 an eliminate the confusion with 9

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